LEADERSHIP RESOURCES BLOG

Guidance on leadership development & strategic planning.

How to Maintain Strong Relationships and Culture Despite Remote Working Conditions

By Leadership Resources 04/13/2021

The “virtual office” isn’t a new notion by any means, but the COVID-19 pandemic that continues to ravage the world has made remote work the norm rather than the exception for countless businesses. While some companies saw a smooth transition to these workplace changes, others had a more challenging time adapting to them and continue to struggle with the ramifications of working from home. There’s no denying the obvious differences between in-person and remote work (e.g., no more commutes, less interaction, adjustments in hours, etc.), but these surface-level distinctions have broader implications on productivity, mental health, relationships at every level, company culture, and more. Those companies that can hold onto and even improve these aspects of their enterprise in the midst of such a global shift will have a major advantage moving forward, and every employee will benefit to boot.

Let’s go over how to manage employee relations effectively and maintain a strong culture despite remote working conditions.

Don’t Avoid Company Culture Conversations

When everyone is suddenly working from home, there’s often an elephant in the virtual room that needs addressing. That metaphorical elephant represents the clear change in communication and culture that occurs when people stop seeing each other face to face. Rather than ignore the obvious, though, leaders should point it out and spark conversations about workplace culture, how it’s changed, and how it can be improved. These conversations will keep everyone thinking about and discussing tangible short- and long-term goals that can be achieved virtually and, when the time comes, in person.

Take Advantage of Modern Technology

We’re fortunate to live in a time that offers so many methods of long-distance communication — phone calls, video chats, text-based chat rooms, and message boards, etc. While there’s no replacement for in-person interactions, there are also countless opportunities to keep in touch with team members throughout the workday when working remotely. If you’re concerned about keeping up with employee relationship management, then use this technology to your advantage in practical and creative ways — have regular video meetings to go over projects and discuss new ideas, host virtual happy hours weekly or monthly to unwind and discuss non-work-related matters, replace the time normally reserved for commuting with remote coffee or breakfast check-ins with employees, have lunch over video call with team members, the list goes on. The bottom line is this: communication is key for maintaining strong management-employee relations, boosting team morale, and fortifying culture. Of course, you’ll want to make sure each of your employees has access to the necessary technology to partake in these various virtual activities.

Encourage a Proper Work-Life Balance

Finding a healthy balance between work and non-work can be a challenge for many people, regardless of extenuating circumstances. Of course, striking this balance is even more difficult during remote working conditions. Working from home creates a dynamic in which it’s difficult to separate one aspect of your life from another. Even if you have a dedicated home office, you’re never far from your living room, TV, child/children, pet(s), etc., during the workday. And when you’ve finished your work for the day, it can be hard to switch your brain from “work” to “play” when you’ve never left your home to begin with. This lack of boundaries between work and life can quickly lead to burnout and negatively affect one’s mental health. It’s up to leaders to encourage and exemplify a healthy work-life balance, so employees don’t feel trapped in their work or too distracted to get anything done. You can do this by:

  • Providing resources for employees regarding these matters to help them achieve a positive balance in their own lives
  • Establishing boundaries that limit or restrict work-related communications to a certain range of hours (e.g., 9 A.M. to 5 P.M.) so employees aren’t tied to work at all times
  • Prioritizing productivity over hours worked, so employees feel free to set their own hours and work at their own pace

Different companies will have different ways of promoting a good work-life balance; making this a priority and leading by example is one of the best leadership qualities you can have.

Recognize Your People and Accomplishments

Lastly, don’t let virtual work take away from the important ritual of workplace recognition. Whether in-person or remotely, everyone likes to feel seen for their contributions and accomplishments, and recognizing your people for their hard work is key in maintaining strong relationships and strengthening your culture. In many ways, employee/team recognition is more important than ever now that so many of us are working from home, as it’s normal for people to feel underappreciated and unseen when siloed from their coworkers and managers. Letting your people know that their work and fortitude haven’t gone unnoticed is an important role for all leaders during this time and in general.

Remotely Challenging Times

Navigating leadership in times of stress and change like the ones we’re currently living in is no walk in the park. That said, current remote working conditions provide the perfect opportunity for companies and leaders everywhere to test their strengths, bolster their weaknesses, and create an even more cohesive company culture that can withstand the most difficult circumstances.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Lead Despite COVID Burnout

By Leadership Resources 03/19/2021
Woman wearing a mask burnt out from COVID-19.

One year ago, when COVID-19 was just starting to acquire its pandemic status, few people could have anticipated what the following months would have in store. The early toilet paper shortages and panic buying seem somewhat quaint compared to the havoc wrought on individuals, families, and businesses between then and now. With effective vaccines and rapid distribution on the way, there is now a light at the end of this tunnel. That said, even when the pandemic ends, the world will have to deal with its consequences for many years to come. 

Business leaders are already looking ahead to what the future may hold while battling the burnout that has plagued everyone, from students, workers, leaders, and owners alike. As we’ve discussed before, the stress of leadership can be daunting enough to deal with during normal times, and the COVID-19 pandemic has only exacerbated this pressure. Businesses everywhere have had to lay off or furlough employees, suddenly switch to remote work protocols, reduce hours and customer capacity, adjust their supply chain, implement intensive cleaning and disinfection protocols, and so on. One year in, people everywhere are on their last legs, and leaders are no exception.

How to Lead Your People if They’re Burnt Out from COVID-19

Prioritize Self-Care and Stress Management

When challenging times arise and work piles up, it’s easy to fall into the trap of pushing yourself past your limits to keep up with deadlines. You might be able to go on this way for a little while, but eventually, your work will suffer — more importantly, so will your mental and physical health. This common situation describes burnout, and it can take a long time to reignite the flame. It’s better to prevent that proverbial flame from burning out in the first place by maintaining its heat and oxygen through self-care. In our previous blog on managing leadership stress, we discussed key ways to take care of your overall well-being, such as getting enough sleep, exercising regularly, practicing mindfulness (i.e. meditation, yoga), staying hydrated, maintaining a healthy diet, and taking breaks for enjoyment and relaxation when needed. Encouraging your employees to do the same by sharing your experience with these stress-relieving techniques is key for preventing (or at least mitigating) COVID burnout in your workplace. When everyone feels motivated to take care of themselves first and foremost, they will be better equipped to handle the challenges before them.

Keep on Communicating

We’ve said it before, but it bears repeating: communication is one of the most important leadership qualities there is. And during COVID-19, strong communication has never been so crucial. At the most basic level, your people should be regularly informed about how the business is navigating COVID-related challenges. Any updates and changes must be clearly delivered, and everyone should feel free to ask questions and voice their concerns. Considering the nature of this pandemic, you may need to convey these messages via virtual meetings, emails, and other means. To keep burnout at bay, your communication style should be steeped in empathy — if you’re feeling burnt out, odds are your peers, partners, and employees are, too. Use your emotional intelligence to understand the shared and unique challenges faced by others to enhance your organization’s sense of community. Hosting virtual and community events will help you maintain and improve your company culture so everyone feels connected and valued.

Simplify Your Processes

If anything good has come from COVID-19, it’s that this pandemic has revealed what matters most, both in terms of everyday life and in business. While the initial shock of COVID sent many businesses into a frenzy, many that have been able to recover have gradually adjusted their priorities and trimmed the fat in key areas. Simplifying your processes by streamlining tasks, delegation, and your broader vision can reduce the risk of burnout and ultimately reshape your business in positive ways. You might, for instance, realize that remote work is a powerful tool for team management and that it greatly reduces overhead costs associated with rent, energy, commuting, etc. Every business and employee is different, of course — while some might appreciate the freedom of working from home, others might require more structure and crave in-person encounters. How you decide to adjust and simplify your processes during this latter portion of COVID-19 and afterward will depend on what you learn during this time. The key is paying attention to what your people are feeling and how it’s affecting your bottom line.

Keep the Big Picture in View

As we stated earlier, the implications of COVID-19 will carry on far beyond its official conclusion, contributing to leadership stress and potential burnout. As such, you must view this situation as a marathon rather than a sprint. The day-to-day doings of your business matter, but thinking too small and short-term can cloud your judgment and impede your view of the future. Of course, looking too far ahead can induce plenty of stress in its own right. To avoid burning out in either sense, you want to achieve a balance between short- and long-term thinking, where the way you handle things each and every day is informed by where and how you wish to steer your team and enterprise. In order to accomplish this, you must focus on becoming more adaptable and resilient, regularly taking stock of what is and isn’t working so you can fine-tune your business for the future.

Providing strong leadership in times of stress and change is no small feat, but it’s essential for alleviating burnout in yourself and your team. Taking care of your own well-being, maintaining emotionally-intelligent communication, simplifying your operations based on necessary changes, and implementing long-term thinking will allow you to lead your organization to a brighter future despite these challenging times.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Retain Employees as They Grow Professionally

By Leadership Resources 11/11/2020
Woman looking at her shadow with a cape

Sourcing the best candidates for your business is challenging enough — keeping them around for the long haul can be even more difficult. In such a competitive global economy, employees that exhibit strong leadership skills are in high demand. As your people continue to develop, then, they may come closer to abandoning ship to explore other opportunities. While you can’t force anyone to stay, retaining your top talent is integral to the growth and legacy of your enterprise. So, how can you retain your employees as they grow professionally? Here are some thoughts.

Continue Focusing on Leadership Development

If you adopt a cynical mindset, you might think that developing leadership talent will only serve to pry your best employees away from your business — after all, the more skills they develop, the more leverage they have in the workplace. As it turns out, though, focusing on leadership development is actually one of the best ways to keep your employees around. By offering ongoing, rigorous training and education, your company provides value to your employees, which they will reciprocate in direct and indirect ways. For instance, the more adept your people become, the more productive and creative they will be — these outcomes benefit your bottom line and broaden your business’ prospects. In other words, investing in your employees will encourage them to invest back into the company, ideally for the long-run.

Open New Doors For Top Talent

As your people grow professionally, you want to make sure they don’t outgrow the scope of your business — otherwise, they’ll likely move on. No one likes feeling stuck where they are or overqualified for their position, after all. If you want them to stick with you, then, you’ll need to expand the number of opportunities you offer your employees. This might mean creating brand new roles to better suit a specific employee’s skill set, shifting around teams, tasking top talent with fresh challenges and responsibilities to keep them sharp and engaged, and so on. These efforts tie directly into your long term succession planning as well — by challenging your people and letting them explore new positions, you can better gauge who is fit to take over key roles within the company.

Commit to Strengthening Your Company Culture

Never underestimate the importance of your organization’s culture when it comes to retaining your employees. Simply put, most people would rather stay with a company that respects them, recognizes their achievements and efforts, provides ample growth opportunities, and promotes a healthy work-life balance as opposed to the alternative (even if said alternative offers a slightly higher salary). This isn’t to say, however, that merely putting on a happy face and patting your people on the back is enough to keep them around. The key to cultivating a company culture that encourages people to stay is maintaining transparency, being flexible, and compensating employees for the value they bring to the company.

Growing With Your People

Employee retention and succession planning go hand in hand. While it’s true that helping your employees grow into capable leaders runs the risk of losing them to other opportunities, you won’t be able to secure the legacy of your company if you can’t foster the growth of your people and incentivize them to stay. By focusing on continual leadership development, granting your people with new opportunities, and cultivating a strong company culture, your business will grow right alongside your top talent, and vice versa. At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

Unlock The Leadership Potential Within Your Organization. Download this whitepaper.

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Have You Established a Strong Company Culture?

By Leadership Resources 08/14/2020
Leadership Resources group with strong company culture

The term “company culture” has undoubtedly become a buzzword, but this doesn’t mean the concept lacks merit or importance. Indeed, the importance of company culture cannot be overstated. Unfortunately, it cannot be easily quantified either. Every company operates differently, after all, and there are no hard and fast rules for establishing, maintaining, or adjusting a company’s culture. That said, if your business is falling behind, losing employees, struggling to onboard solid people, etc., chances are your culture is the culprit, at least in part. 

Conversely, a strong company culture often yields growth, boosts morale, increases reputation, and spurs innovation. Why? Simply put, humans are social creatures that thrive in environments that offer and encourage both freedom and collaboration. If we don’t feel comfortable expressing our ideas in an open, receptive environment, a lot will go unsaid, and a company can grow stale as a result. Likewise, people perform their best when they enjoy their work and the atmosphere in which they work — this atmosphere directly stems from culture.

So, the question remains: have you established a strong company culture? If you’re not sure, here are some ways to assess your current culture in order to improve it.

How to Establish a Strong Company Culture

Remember: Performance Often Reflects Culture

As just mentioned above, employee and team performance is inextricably linked to culture. Other factors come into play, of course, such as competence, how well someone fits their role, and elements that are mostly out of anyone’s control. For the most part, though, one way to gauge your current culture is to track performance. If you notice a decline or consistent lack of progress, these issues may stem from cultural issues. Perhaps employees do not feel adequately incentivized to perform better. Maybe there is a general lack of enthusiasm or morale. Team members may not feel well-connected, either, which can impede communication.

Turn to Your Turnover Rates

Your business’ turnover rates can also cue you into cultural problems. Some level of turnover is to be expected in any enterprise — people move, change careers, find better opportunities, and so on. However, if your company experiences high levels of turnover for your industry, this speaks to a weak, potentially toxic company culture. Strong company cultures make everyone feel welcomed and valued day in and day out. And team members are more likely to stick with a company that recognizes their contributions and compensates them accordingly. So, if you want to hang on to your best people, you must cultivate such a culture.

Recognize The Role of Human Resources

If your goal is to create and maintain a great company culture, you must properly invest in your human resources (HR) department. One of the main goals of HR departments is to build and influence a company’s culture for the betterment of all employees, teams, and the organization as a whole. In order to do this, HR leaders take on a number of responsibilities, such as facilitating training, education and communication; identifying, clarifying, and reinforcing company values; empowering individuals and teams; mediating, mitigating, and solving issues; recognizing individuals, teams, and organizational efforts, and more. HR leaders also play a pivotal role in the hiring process, helping to identify candidates that will fit into and/or enhance the existing company culture.

Hear From Your People

One of the best ways to get a pulse on your organization’s culture is to receive feedback from those within the company. You might distribute a standardized, anonymized company culture survey to collect key data. Your survey might feature a list of questions, prompts, and/or parameters for individuals to answer directly and/or rate on a scale of 1-5, “strongly disagree” to “strongly agree,” etc., such as:

  • I feel like I have the opportunity to grow in this organization
  • I like what I do
  • I feel valued
  • I trust my team
  • I feel comfortable speaking my mind
  • I feel heard
  • etc.

This information can be used to make sweeping and granular changes within your business to improve and adjust the culture as needed.

Finding the Balance Between Stability and Flexibility

A strong company culture is not necessarily an unmovable company culture. Put another way, the best workplace cultures should be sturdy but flexible enough to adapt to new challenges and developments. While businesses should exercise caution when changing company culture, they should not fear doing so when it is truly called for. Finding this balance between stability and flexibility is not always easy, which is why it is so important to collaborate closely with your HR departments, employees, and teams to establish a set of shared values that will properly move the organization, and everyone in it, forward.At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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The Secret to Exiting Your Company While Keeping Your Legacy Intact

By Leadership Resources 07/01/2020
Leadership Resources' workers collaborating with company culture

As attached as you might be to your company right now, there will come a time when it is either necessary or practical to make your exit. Of course, this eventuality might be decades away — regardless of when it happens, though, those in leadership roles must consider how the company will change as a result of their absence.

For many, these thoughts provide an ample source of leadership stress. And yet, avoiding them can lead to personal and company-wide problems down the road. If you have no exit strategy in place, you run several risks when you leave: your company might not survive the transition; the organization might radically change its values, mission, goals, etc. (perhaps for the worse); and/or the many efforts you made over the years might be lost.

So, what’s the solution? While there may be no single “secret” to exiting your company while keeping your legacy intact, here are some important ways to leave strategically and graciously.

How to Leave a Company With Good Standing

Identify and Develop Up and Coming Leaders

Your company should spend adequate time and resources developing leadership as a key component of its succession strategy. These efforts will allow current leaders to pass on values, strategies, knowledge, and more to employees who show promise and ambition. And in doing so, these up and coming leaders will be able to fill roles that are left open when someone finally exits. Strategic leadership training can take many forms, but its main focus should be to prepare newer employees to not only take over necessary responsibilities, but to manage them in ways that are commensurate with the company’s underlying values.

Cultivate a Firm Yet Flexible Culture

Every company is different, and therefore so is every company culture. That said, every organizational culture should have these core aspects in common — they should be firm enough to withstand major changes (such as the absence of certain leaders and employees), yet flexible enough to change and improve over time. During your time with the company, then, you should focus on establishing such a culture that, when you leave, the company still represents the core values you helped to imbue while healthily evolving based on societal and internal developments.

Put Financial Incentives in Place (ESOPs)

If you want you and your people to maintain a vested interest in your company, (financially speaking) even after leaving, developing an employee stock ownership plan (ESOP) is one way to do so. It is worth noting that these plans can be quite complex and lead to various issues as well, so it’s important to weigh all of the potential costs and benefits with a certified exit planning advisor (CEPA) before making a final decision. Still, ESOPs can become a key component in your succession planning strategy, encouraging employees to take a larger stake in the company’s outcomes.

Leaving Doesn’t Mean Abandoning Ship Entirely

Depending on when and how you exit the company, you may still be able to play a role in its future success, imparting your wisdom and insights from a distance. For instance, you may be able to work as a part-time contractor or consultant to continue helping with leadership development and guiding the direction of the enterprise without steering the vessel. Your experience can be invaluable in helping employees and leaders deal with difficult decisions, stress, burnout, interpersonal issues, and so much more.

Leaving an organization is never easy, but taking the right steps during and after your time there can help set up the company for future success — success that is partially hinged on the contributions you have made and perhaps continue to make.At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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Expert Virtual EOS Support: Avoid Losing Traction During Challenging Times

By Leadership Resources 06/22/2020
Man providing Leadership Resources providing virtual EOS support

The world is always changing, but the past few months have accelerated the rate of these changes significantly. While many companies have been incorporating remote work as a key part of their models for over a decade, recent events have made this trend a necessity. In many ways, this sudden shift is encouraging, revealing the many benefits of remote work, such as less time spent commuting, production-focused performance management, cost savings associated with less office use, and more. But just because it is possible and/or required to work from home these days doesn’t mean the downsides of remote work simply disappear. 

During these unprecedented times of physical separation, businesses may struggle to keep teams unified, focused, and on track. As it turns out, though, this change in the status quo presents an opportunity to invest in virtual support and training methods that will strengthen your teams and leaders wherever they are. More specifically, you might consider adopting the Entrepreneurial Operating System (EOS)® for your enterprise, taking advantage of its online components. Let’s go over how expert virtual EOS support can help you keep your teams on track during challenging times.

Understanding EOS®

The Entrepreneurial Operating System consists of various practical tools, resources, and concepts aimed at helping businesses and entrepreneurs achieve their goals, maintain a unified vision, promote healthy leadership development, and foster stronger team cohesion and communication. The beauty of this system is that it can be implemented via in-person and/or online meetings. In other words, businesses can reap the rewards of EOS even when social distancing is a priority.

What Is The Entrepreneurial Operating System (EOS)? Download this whitepaper.

What Does Virtual EOS® Support Look Like?

Whether in-person or online, EOS support begins by partnering up with an EOS Implementer™. These experts act as guides for the entire process, educating you and your teams on the EOS Model™ and EOS Process®, then supervising various meetings for your organization. Unlike other online business coaching programs, EOS is designed to be highly adaptable, meaning the content of each meeting is directly informed by the business’ short- and long-term goals and issues. By compartmentalizing in this way, your business can stay focused on what needs to get done, when, and prioritize accordingly.

To keep your company on track, your virtual EOS Implementer will conduct The 90-Minute Meeting™ to get your leadership team on the same page, schedule The Focus Day™ and Vision Building™ Days to introduce foundational tools and explain their uses, guide you along quarterly and annual planning sessions, help you uncover and resolve short- and long-term issues within your organization, and remotely check in as needed to ensure your continued success. In short, virtual EOS support acts as an online leadership development regiment, team-building strategy, goal-setting apparatus, problem-solving system, and overall organizational health and growth thermometer.

Keep Your Organization on Track with Virtual EOS® Support

As we continue to face difficult and uncertain times, make sure your business maintains a solid foundation and company culture. The Entrepreneurial Operating System can help you navigate any and all obstacles in your way and prepare you for those yet to come. And even if you cannot meet with an EOS Implementer face-to-face right now, you can still benefit just as much with virtual EOS support.

At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how we can help your business succeed and grow.

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4 Benefits of Implementing EOS® Virtually for Your Business

By Leadership Resources 05/12/2020
Leadership Resources EOS virtual business call

The business landscape has been rapidly evolving since the advent of high-speed internet, video conference platforms, and other technologies. And as the world economy becomes more connected, companies face new challenges and opportunities when it comes to hiring and retaining talent, developing future leaders, keeping teams together, and streamlining operations. The Entrepreneurial Operation System (EOS)® aims to help businesses and individuals achieve their goals amidst an ever-changing world with a complete set of simple concepts and practical tools aimed at strengthening the vision, cohesiveness, and overall health of teams.

The Benefits of Implementing EOS for Your Business

1. Keeping Teams on the Same Page Even When Separated Physically

When working remotely, leaders must employ specific team management methods to keep everyone on track. Without a solid framework, coherent goals, or established processes, this can be a major challenge. This is where Traction®, one of the Six Key Components™ outlined in the EOS Model™, comes into play. Traction focuses on taking tangible steps to execute shared goals via regular meetings at specific intervals. In other words, the principles of Traction negate the importance of physical distance — as long as everyone can clearly communicate, the company’s vision can be realized.

2. Maintaining Accountability Remotely

Traction (and all of EOS) is also about accountability and performance management. Again, physical separation can make it difficult for team members to keep tabs on one another. But by implementing the EOS Process® virtually for your business, you can maintain accountability in your teams no matter where they may be. For instance, a virtual Focus Day™ is designated to give your leaders tools to clarify roles and priorities within your organization, as well as resolve lingering issues and improve communication overall. Leaders then use what they have learned over the next 30 days to track tangible improvement.

What Is The Entrepreneurial Operating System (EOS)? Download this whitepaper.

3. Cultivating an Adaptable Company Culture

Organizations must retain some flexibility to respond and adapt to whatever changes occur in the world and within their industry. For example, the COVID-19 pandemic suddenly forced several businesses to shift their operations partially or completely online. No one knows when or even if things will return to the way they were prior to this global event. The “Quarterly Pulsing” of the EOS Process, which refer to sessions every 90 days to evaluate performance, reset priorities, resolve issues, etc., help create a dynamic, adaptable company culture that is strong enough to weather major external changes but also willing and able to change itself to benefit the organization as a whole.

4. Entering a Global Network of Entrepreneurs

Effective leadership development takes place both within an organization and outside of it. To truly grow as a leader, one must venture outside of their company and experience different places and opportunities, meet new people, and build a network of like-minded individuals. One of the distinct advantages of implementing EOS for your business is that it opens you up a global network of entrepreneurs. Normally, EOS hosts in-person conferences for people to meet and mingle. Of course, during these unprecedented times, these physical meetings are not viable. As a result, EOS has increased its output of webinars and even changed their conference to a virtual one so leaders around the globe can still share ideas and grow together without being in the same location.

If your organization has been struggling to reach its short- and long-term goals, implementing EOS can help get you back on course. And now, as businesses are encouraged to operate remotely if possible, the tools and principles of EOS are especially worth investing in to keep your people on the same page, your business ahead of the curve, and continuing to develop your leaders.

At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how we can help your business succeed and grow.

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4 Ways to Ensure Your Sales Team Can Consistently Improve

By Leadership Resources 04/07/2020
Group holding upward arrow

Your sales team has their work cut out for them, especially in today’s trying times. That said, the overall success of your business is directly tied to the success of your sales department. So, no matter how challenging the current economic landscape can be, you must do everything possible to ensure that your sales force doesn’t collapse entirely.

Every company is unique and therefore requires an individualized approach to proper sales team management. Still, there are certain steps every business can take to maintain its sales arm during the current pandemic. Let’s explore four ways to ensure your sales team can survive.

How to Consistently Improve a Sales Team

1. Create and Clarify Goals

Most people work their best when headed towards a goal, no matter how near or far it may be. The same goes for teams. By clearly laying out the company’s short- and long-term goals, your sales team will suddenly have a concrete reason to perform at its highest capacity.

That said, in most cases, sales are really hard right now. There is a lot of instability and uncertainty in the economy, which makes customers hesitant to sign new agreements. Short term goals during this “new normal” might be as simple as making X amount of calls per day. Or maybe making connections to have phone or video meetings to check in with clients – see how they are doing, listen to them, and ask how you can help, without even trying to sell. Once you hear their concerns, ask them if you can send them resources that your company provides related to those issues. Not sales material, but actual things they can use, even if your company isn’t the one that developed them. Unfortunately, the sales cycle might be a few more steps of relationship building for now.

2. Create a Positive and High-Performance Culture

Despite becoming another business buzzword, company culture does indeed play a major role in an organization’s success. In order to create a high-performance culture, you can’t neglect other cultural aspects in your workplace, such as employee morale, open communication, mutual respect, recognition, collaboration, etc. For your sales team to grow and improve, individual members must feel comfortable not just working with one another but also being with one another.

These issues can be a challenge- but certainly not impossible- during this time. With many companies working remotely, it is important to still maintain productive working relationships. Your company will most likely want to utilize video or phone conferencing systems to continue cultivating a sense of unity and team-based culture among staff. 

11 Ways To Create Accountability And Increase Productivity At Your Organization. Download this whitepaper.

3. Streamline Your Processes Together

The modern economy moves fast, so complex, cluttered sales strategies tend to fall behind the curve. If there is anything this situation has taught us, it is how important simple, seemingly boring processes are. If you have solid, well-thought-out processes in place that everyone is used to, it makes it much easier to address the more pressing and often more serious decisions of the current environment. Get your processes established quickly, communicate them clearly, make sure everyone has the tools necessary to follow them, and then start using them to ensure the continued success of your organization.

4. Conduct Regular Reviews

People have a hard time improving if they don’t receive regular feedback, and that is especially true in this untested climate. There is so much uncertainty in the air; your sales staff is likely to feel unsure of their performance as well. You can help this by having frequent conversations with salespeople to ensure they are doing ok. This should include ensuring they have all of the tools and technology they need, asking what their concerns are and addressing them whenever possible, and having more personal, intimate conversations that you previously might not have had. Ask about their families, their spouses, make sure they are well. It will help reinforce and build that culture we addressed earlier. 

The four measures outlined above all come back to one essential ingredient for every business’ success: communication. In these trying times, we must all be extra vigilant about checking in on all fronts – salespeople with clients, management with staff, etc.  Without an open line of communication between team members, sales managers, and other teams within your organization, you will struggle to set and achieve any goals. Conversely, a highly collaborative, communicative sales team will continue to adapt and navigate these unchartered waters. 

At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How EOS® Transforms Goal-Setting and Future Planning for Your Lincoln, NE Business

By Leadership Resources 03/09/2020
Person placing a dart on a chalk bulls eye

As businesses grow, decision-makers might struggle to steer their organization in the right direction. The path forward isn’t always clear, and some team members might not be on board with where things are headed. These difficult crossroads present an opportunity to revitalize the company’s vision, goals, and entire planning process. Powering ahead without taking a step back to examine the bigger picture can be disastrous.

If you operate a business in Lincoln, Nebraska and find your organization in similar straits, you can benefit greatly from adopting the Entrepreneurial Operation System (EOS)®. EOS is a proven process that helps businesses achieve their short- and long-term goals and improve their company culture via simple concepts and practical tools. Let’s go over how EOS can transform your Lincoln, NE business’ goal-setting and future planning strategies.

The Benefits of EOS

Creating Clarity

Without a clear idea of where your business is heading and why, you and your team will get stuck spinning your wheels rather than making meaningful progress. The EOS Model™ lists Vision as one of its Six Key Components™ for good reason, describing it as, “getting everyone in your organization 100% on the same page with where you’re going, and how you plan to get there.” 

This component is at the heart of every activity your business undergoes within the EOS Process®. For instance, the initial 90 Minute Meeting, which is led by your Professional or Certified EOS Implementer®, is designed in part to create team buy-in regarding EOS. Then, Focus Day™ and Vision-Building Days™ deal with setting priorities, establishing and clarifying your vision, and devising a practical marketing strategy that covers shorter- and longer-term outlooks.

Increasing Accountability

The best-laid plans are ultimately meaningless if not executed upon. Using EOS, your business won’t just come up with strategic plans but also ensures that your people are actively doing their part to reach every goal and achieve your vision. This is where another one of the Six Key Components, Traction®, comes into play: “instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision—every day.” 

The Quarterly Sessions built into the EOS Process are focused on performance management and addressing any and all issues that stand in the way of progress. The Annual Sessions are meant to improve team management methods and re-establish and/or adjust the company’s vision moving forward based on the past year’s results.

What Is The Entrepreneurial Operating System (EOS)? Download this whitepaper.

Dynamic Planning and Developing Leaders

The world is constantly changing, including Lincoln Nebraska and your business itself. It doesn’t make sense to lock your organization into a static plan that doesn’t account for sudden developments in the business landscape or within your walls. You need a strong but flexible strategy instead. The Quarterly and Annual Sessions mentioned above ensure that your organization stays on its toes and recalibrates according to whatever external or internal changes might come. Additionally, if you want your business to continue thriving, you must focus on developing future leaders to take on important roles and move it forward. EOS prioritizes and promotes leadership development and health as well.

In order for your enterprise to grow, you must know where it’s headed, figure out how to get there, and act accordingly (which might mean charting a new course every now and again). The Entrepreneurial Operating System helps you clarify your vision, keep everyone accountable, and adapt in a changing environment.

At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how we can help your business succeed and grow.

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How to Keep Top Talent from Leaving Your Lincoln, NE Company

By Leadership Resources 01/06/2020
Group of people with their hands in

You work hard to find the best people for your business. All the time and resources spent screening, interviewing, following up, and making the final decision are worth it in the end when you finally land top talent. 

However, hiring a well-suited individual is a double-edged sword. On the one hand, you’ve added value to your company. On the other hand, there’s no guarantee that this person will stick with you for the long haul. In other words, hiring top talent is only half the battle. Retaining this talent is perhaps even more important, and, in many ways, more challenging.

Opportunities are abundant in Lincoln, Nebraska and other major cities around the country (and the world). In this increasingly global and mobile economy, holding on to your best employees is more important than ever. Here’s how you can keep top talent from leaving your company in Lincoln, NE.

How to Retain Great Talent

It Starts With Recruitment

Companies that boast the highest retention rates attribute much of their success to their hiring process. Indeed, keeping employee retention in mind during recruitment efforts will help you narrow your search by honing in on aspects of your business that matter most. For instance, you should seek candidates that are well-suited not only for the position at hand, but also your workplace culture. You might pose certain questions to potential hires that will give you a sense of their values, loyalty, commitment, etc. Additionally, look for people who have histories of longevity with their past jobs.

Fortify Your Company Culture

Maintaining a well-defined company culture will help you choose candidates that will stay with you. That said, this culture must also be flexible and inclusive enough to continuously engage your people and give them a stake in your business. Simply put, if you want to keep your top talent around, let them at least in part shape the culture in meaningful, constructive ways. You must also keep up with the latest technologies and industry developments. If your business can’t evolve with your best people, they will grow beyond it.

Focus on Leadership Development

On that note of personal growth, one of the best ways to keep top talent from leaving your company is by investing in their continual development. Developing leadership talent within your organization doesn’t just convey your commitment to your people, but also adds tangible value to your business. As your employees expand their skill sets, they become integral parts of decision-making processes that improve your organization. In this way, fostering leadership development increases loyalty and buy-in. Additionally, developing your top talent is a key element in succession planning. The future and legacy of your business depend on retaining strong leaders.

Unlock The Leadership Potential Within Your Organization. Download this whitepaper.

Allow for Some Beneficial Breathing Room

You seek top talent for your business because you want to increase productivity and innovation. Keep in mind, though, that your best people are still susceptible to burnout. Pushing your people too hard is a losing strategy for keeping them around. 

If you want your employees to continue adding value to your company, you need to offer them some value as well. You can consider things like offering more flexible hours and remote work privileges. Also, reconfigure your benefits packages to remain competitive and entice top talent for your company. And don’t skimp on your paid time off allowances. Getting away from work is paramount in managing leadership stress and maximizing productivity and retention in the long haul.

Offer Regular Feedback

Communication is crucial to keeping your top talent. Employees deserve praise when performing well, and they need to know when they’re falling behind. Without regular performance management feedback and constructive criticism, your people will remain clueless regarding their performance, potential, and value. This can lead to feelings of frustration and underappreciation, which can result in abandonment. 

To avoid these outcomes, remain open and honest with your team members. Conduct frequent one-on-one meetings and don’t rush quarterly or annual reviews. And be open to feedback as well. Your top talent can clue you in to your own shortcomings to help you improve, too.

Onboarding the very best people is challenging enough. Don’t let them slip away. Your employees are your most valuable assets, and you must invest in them accordingly if you wish to continue reaping the benefits.

At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.

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