Within every workplace in the world, employees arrive at work each day with minds that are swirling with personal opinions, perspectives, attitudes, expectations, and assumptions. Each person has a rich background of experiences – not just work-related experiences, but also education, life, and societal experiences that shape their belief systems, behaviors, and even success.
We can’t see straight into our coworkers’ minds … but what if we could? What kinds of things would we see? Maybe we’d see someone who feels totally confused about the future, or a manager plagued by leadership stress. Maybe we’d see someone who feels composed and confident. Additionally, we would see those things change from moment to moment, and situation to situation.
All of these swirling thoughts, in turn, are reflected in each person’s actions and behaviors not only personally, but also professionally. Each thought they experience, each assumption they make, each habitual expectation affects how they interact with others and get their jobs done.
Employers can’t change their employees’ past experiences, but the employees themselves can reframe their past experiences in a fresh way that can drive toward positive outcomes. With leadership development and ongoing coaching, a company can support its employees in identifying these things, understanding how they might be affecting their work, and building a shared future that looks better from the inside out. Establishing that awareness can help them make better decisions going forward.
Help yourself, your employees, and your organization achieve success this new year by getting to know The Success Chain.
How to Use the Past in Business to Your Benefit
The Power of The Success Chain
At its core, the Success Chain is based on your personal life experiences, which can have a significant impact on the way you think and feel, what you choose to do, and ultimately your results, to determine whether success will be achieved.
The Success Chain’s power comes from realizing the strong impact our thinking has on our behaviors and actions. We have the ability to think better, so therefore we can do better. We can think positively, take ownership, be proactive, and our actions will follow from our thinking.
The Success Chain, along with good leadership coaching, teaches us that we can choose to both view and do things differently. This creates better results further up the chain, which means that over time we will see more positive outcomes and increased success in our lives.
Linking it All Together for a Successful New Year
The success of an organization is driven by the success of its individuals and the results they achieve. The results those individuals achieve are built on their actions and behaviors. Their actions and behaviors are dictated by their habits of thought. Their habits of thought are created by their experiences.
With leadership training centered on the Success Chain, you can begin to better understand conditioning experiences to ring in a new, better year. Best of all, each component of this chain interacts fluidly. So, as you adjust your habits of thought and behavior, you will acquire new experiences, which will circle back and influence your thoughts once more, creating a positive feedback loop of true, continuous success.
Read Our Whitepaper: “Ensure Positive Business Outcomes & Results: Leveraging The Success Chain”
In this whitepaper, we’ll look at the Success Chain and its impact on our professional lives. We’ll explore how personal experiences can affect our work identities, and how anyone can use the power of the Success Chain to shift their thoughts and behaviors to achieve long-term positive outcomes and further develop qualities of an effective leader.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
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In any endeavor, an outside perspective goes a long way in helping us stay on course, acknowledge our bad habits and flaws, and charge ahead with purpose. A business that lacks external guidance can quickly find itself in a rut. Having access to a strategic planning consultant can help businesses overcome their shortcomings to achieve both short-term and long-term goals.
At Leadership Resources, we deploy strategic planning consultants to help our clients reach and exceed their goals. Let’s go over six reasons why a strategic planning consultant is a great investment in your business.
The Beneifts of Strategic Planning Consultants
1. Clarify Your Vision
Moving forward is challenging when you’re unsure of which direction to go or why you’re going that way to begin with. When businesses cannot clearly create or convey a cohesive vision, it will struggle to make any progress.
Strategic planning consultants help business leaders formulate or redefine a clear vision and then work toward getting every member of the organization on the same page. Once consensus has been reached, your team can work on strategic planning, where you’ll lay out short-term and long-term goals, as well as procedures for reaching said goals.
2. Increase Employee Engagement
The people within your organization ultimately determine whether it succeeds or fails. And if your people aren’t committed, focused, or enthusiastic about their jobs or the business’s greater goals, your business will suffer. With the aid of a strategic planning consultant, your leadership staff will learn new team management methods that help unify team members around common interests and increase employee engagement as a whole.
3. Develop Leaders
A strong business relies on strong leadership. When you invest in leadership development, you’re investing in your company’s future. A strategic planning consultant provides your leadership team with guidance and access to the resources, support, and knowledge to continually develop as individuals and add value to the organization by becoming more adaptable, approachable, resilient, and team-oriented.
4. Cultivate a Healthier Workplace
You want your business to produce results and reach its goals, but not at the cost of your people’s mental and physical health. One of the greatest advantages a strategic planning consultant brings to the table is that it helps staff members and leaders strike a balance between work and the rest of life. Managing leadership stress is essential for leaders to execute their plans with clear judgment and sound instincts. A healthier workplace means that your team will be more functional and cohesive, ready to tackle any problem together.
5. Enhance Communication
Transparency is also necessary for maintaining a healthy company culture. Investing in a strategic planning consultant will provide your business with tools and advice for establishing greater communication between all parties. An open line of communication helps keep everyone engaged and on the same page. It also empowers team members to ask questions and speak their minds without fear of reprisal. Ultimately, greater communication leads to bold new ideas that can push an organization forward, improve its operations, and establish more ways to reach its goals.
6. Perform Regular Check-ins to Stay on Course
In order to stay the course, a business requires accountability at every level. This means all staff members and leaders must regularly meet their expectations and the procedures set in motion to achieve goals are proving themselves effective.
Strategic planning consultants perform regular check-in sessions to evaluate what is and isn’t working in your organization so necessary changes can be made. This may include quarterly and annual check-ins, or some other frequency that makes the most sense for the client. With these routine assessments, everyone in your organization will be more accountable for their roles and actions.
Every organization can benefit from business leadership coaching, and a strategic planning consultant significantly elevates standard business mentorship by focusing on every important aspect of your organization in detail. Leadership Resources is the premier strategic planning consultant in Omaha and Lincoln, NE. Our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
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Over the past year, Leadership Resources has seen tremendous growth in its strategic planning services. To assist with this expansion, we have recently welcomed Brian Olson to our team of Strategic Growth Advisors. Utilizing a wide variety of strategic tools, Olson will work directly with organizations and their executive leadership teams to develop a clear vision and strategic plan.
Olson, a University of Nebraska-Lincoln alumnus, brings over 17 years of executive leadership training and business experience to Leadership Resources. Having served as the Chief Operating Officer at Pen-Link in Lincoln, Nebraska, Olson knows how to implement key practices into an organization to ensure success. Olson understands the importance of organizational alignment and is proficient at developing a strategic plan to provide clarity, direction, and focus to organizations.
About Our Custom Strategic Planning Solutions
A strategic plan is like a blueprint that outlines priorities, procedures, goals, and outcomes designed to lead an organization to both short- and long-term success. This framework only functions if members within the organization align their values and unite around a cohesive, clear vision.
As new developments occur inside and outside the company, it’s crucial to perform routine evaluations of the current plan and adjust it if necessary. Our strategic planning offerings incorporate various tools and operating systems to give leaders the resources they need to develop and maintain a plan that works for their organization.
The need to expand our strategic planning team is a testament to the value of our services. Our clients benefit from our strategic planning solutions in several ways. With a strong focus on leadership development, we help organizations refine their vision, define their direction, achieve their goals both large and small, and identify key performance indicators that they can actively track and focus on. When leadership development is properly aligned with a company’s vision, strategic direction, business goals, and personal ambitions, growth is inevitable.
What Else Can Leadership Resources Do for You?
If the growth we’ve seen in 2019 is any indication of what’s to come, Leadership Resources looks forward to expanding its reach in the near future, helping more organizations flourish. In addition to our strategic planning solutions, we also offer the Accelerate Leadership Program, an 18-month multilevel pathway that instructs upcoming and current leaders on ways to improve their leadership qualities both within their organization and outside the workplace.
The program focuses on three elements of leadership development: self-leading, true leadership development, and emotional intelligence. The education, tools, and community cultivated by the Accelerate Leadership Program are invaluable to an organization looking to improve its decision-making, employee engagement and accountability, and company culture.
We’re thrilled to bring Brian Olson on board to the Strategic Planning team, and we’re eager to see what new developments and growth opportunities await us in the year to come.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
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Nebraska is known for its resilience and innovation. Older businesses have been through the state’s many economic shifts over the years, and new entrepreneurs are leading the way in its continued revitalization and economic prominence. If you’re a business owner in Nebraska, then you already have the spirit of a leader. And to keep your enterprise strong, you want to hire those with leadership potential as well.
The fact is, just about anyone can become a leader with the right training and discipline. But as a business owner, you have to decide how many resources you’re willing to invest in leadership development. When making this decision, keep in mind that developing leaders within your organization has several benefits, which, in the long term, will greatly outweigh the costs. Indeed, in order to sustain your Nebraska business and secure its future, focusing on leadership development is essential. Here we’ll explore four major benefits of leadership development.
What Are the Benefits of Leadership Development
1. Encourages Productivity
What motivates employees to do a good job? There are many answers, of course, but fundamentally speaking, when individuals feel respected, heard, and empowered, they will perform better. Encouraging your employees to take on more responsibilities and helping them learn new skills is a win-win for them and for your company. As they grow into leaders, they will make more significant contributions to the business and help others develop new skills as well. All of this leads to a more productive, efficient, and dynamic workplace.
2. Broadens Personal Skills
Leadership development also has implications that extend beyond your business, yet benefit it nonetheless. Learning from one’s mistakes or hardships is a major component of this training. As an individual uncovers the obstacles that have been holding them back, they learn more about themselves as well as others. These personal and interpersonal skills are highly transferable, meaning they’re useful in all aspects of life and business. You should want your company culture teeming with these self-reliant, thoughtful people, as they are invaluable to your brand.
3. Stimulates Strong Decision-Making
In Nebraska and everywhere else, the business world is always changing. New technology and cultural shifts shake up the landscape on a regular basis, and if you want your business to remain steady and even thrive, it needs to be flexible and adaptable. One of the main objectives of succession planning and leadership development is to increase the capacity for decision-making and problem-solving in both individuals and teams. A good leader anticipates and embraces changes in the marketplace and within their organization and responds accordingly.
4. Cultivates Communication and Collective Interest
A successful enterprise relies on continuous collaboration. Individuals must communicate and work together to achieve collective goals. A good leader looks at the bigger picture and makes decisions based on the company’s interests, not his or her own. Building these communication skills is a major component of both leadership training and succession planning. After all, the best way to ensure the future success of an organization is for exciting leaders to pass the torch to those who clearly share their values and vision.
For businesses in Nebraska to thrive, they need strong leaders. Make leadership development a priority for your enterprise.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us to learn more about what we do and how it can help your business succeed and grow.
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The business world rewards both careful planning and spontaneous action. At the same time, conventional wisdom warns against both of these extremes. All of this seems contradictory. How is it that caution and risk both work to our benefit and our detriment? And how can we know which path to take?
Perhaps the solution to this conundrum lies in the balance. Planning or acting on impulse isn’t inherently good or bad, but going too far in one direction can leave you vulnerable. When it comes to promoting employees or shifting leadership roles, you need a system that integrates strategic oversight while also embracing the dynamics of your company’s landscape.
Check Out How to Create a Living Strategic Succession Plan
Focus on the Big Picture
When developing a succession plan, it’s always good to start with the big picture in mind. What’s involved in this picture? Things like your vision, mission, various long-term goals, culture, and areas of your company you wish to maintain, do away with, or improve. With this broad view in mind, you can begin to formulate the types of roles, duties, and leadership qualities required to ensure your business’ continued success. This will help you begin to target those within your organization who might be a good fit for various roles.
Help Your People Grow
No matter how developed or limited your succession plan is, one thing remains constant: you will need good leaders to take over vital roles in your company. And good leaders don’t just fall from the sky; they must be developed and prepared to take on your company’s needs. Your living, breathing succession planning model should focus prominently on leadership training so your people are prepared to take on whatever sudden challenges might arise.
Respond to the Data
Nothing is set in stone, and your succession plan shouldn’t be either. As you work on developing leaders within your organization, you might find that your regiment isn’t as effective or practical as you had hoped. Perhaps your training is too broad or too narrow. Maybe you’re not giving the right people the right amount of attention. Whatever the case may be, pay attention to how your programs are performing. If they’re not doing well, you must adjust your succession planning strategy accordingly. This might involve bringing in different coaches, hiring new recruits, or outsourcing some of your leadership training programs.
Anticipate Changes
The most important part of ensuring a flexible and effective succession plan is to always keep Murphy’s Law in mind: anything can happen, good or bad. Work with your succession planning team to envision “What If?” scenarios that capture possible changes in your industry, company, or leadership. You don’t want to become paranoid, of course, but the more aware you are of life’s uncertainties, the better prepared you’ll be to make necessary sudden changes with tact. In short, keep calm but look ahead.
Make Routine Updates
Finally, it’s not enough to merely anticipate potential changes. You must also react to the current moment, including any recent changes in your company culture, outlook, outcome, etc. To keep your succession plan alive and well, and to stay on top of these changes, revise it once a quarter or more. What has changed in those few months? What’s working? What’s not? And what will set up your organization for success in the short-term and the long-term?
Opportunity lies somewhere between chaos and order. Your succession plan should be thorough and strong, but also elastic enough to adapt to changes in your organization and the world at large. By finding this balance, you can maintain a steady flow of competent leaders who will bring your business into a bright future.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
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A workplace is more than just a collection of walls, chairs, desks, and employees. It’s an environment where several individuals must cooperate and focus on a number of tasks each day. The way your workplace is organized in large part determines how your staff members feel, how hard they work, and how they get along with one another. In other words, your office should be designed to improve and optimize your company’s unique workplace culture.
We’re all familiar with the proverbial office with sequestered cubicles and low ceilings. And while many work environments have inherited and maintained this design, plenty of modern offices have done away with the barriers and opened right up. Are these open floorplans better than cubes, though? Let’s run down the pros and cons of both set-ups and see if we can determine a winner.
Should You Get an Open Floor Plan or Cubicles?
Cubicles
Our modern sensibilities might shudder at the thought of cubicles. But that drab image in our heads is usually not representative of the real thing. Cubicles can range in size, shape, and design.
Pros:
- Personal(ized) Space: Employees who work in an office spend a lot of their time there. Many of them enjoy having some space where they can put up photographs, artwork, and knick-knacks to make it their own. On top of that, most people benefit from some personal space where they can get away from others every now and then.
- Limits Distractions: Cubicles are often a great way to reduce performance management issues caused by visual or auditory distractions. Their walls keep such unwanted stimuli out of sight and mind. This is especially important for jobs and roles that require serious focus or privacy.
Cons:
- Detrimental to Teamwork: Cubicles might not be the best option for a team-driven business. These partitions keep everyone in their own little bubble for much of the day. Leaders may struggle with team management as a result.
- Less Accountability: These enclosures may also tempt some employees to shirk some of their responsibilities. In this regard, cubicles might not make for the most effective performance management, even if they also encourage focus at times. It’s a double-edged sword.
Open Floorplans
This type of office configuration is becoming more and more popular. On paper, open floorplans sound great. However, they’re not without their flaws as well.
Pros:
- Encourages Communication: The fewer barriers your office has, the more open it is to collaboration and communication. Staff members will get to know the faces and names of everyone else in the office. These open floorplans make it difficult to hide from your team.
- Increases Accountability: An open floorplan makes it so every employee has an idea of what their team members are up to. In this way, your team will stay productive and accountable for their work.
Cons:
- Less Privacy: All of that open space comes at the cost of privacy, of course. Without the comfort of a cubicle, employees have a harder time making their workplace their own. They also lack options when they want to take a break from socializing.
- Increases Distractions: The more you can see and hear, the harder it may be to focus on the task at hand. Some employees can manage their attention better than others, but an open floorplan opens the door for all kinds of distractions. So, this configuration might not always be suited for proper employee productivity management.
Open Floor vs. Cubes? Which is the Better Option?
In a way, the pros and cons are flipped for each set-up. That means the “winner” depends on your specific needs, roles, and company culture. If your company relies heavily on teamwork, collaboration, and free expression, open floorplans are often ideal. If your business, on the other hand, requires more individual focus and privacy, cubicles might be the way to go. Some offices might even incorporate elements of both configurations. Do what’s best for your purposes.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
The notion of a workplace is undergoing a major transformation. The internet allows people to share ideas, files, and projects across the world with lightning speed. For industries that primarily deal with information and communication (as opposed to manufacturing), the need for dedicated commercial space is becoming antiquated. This is especially true for businesses that wish to hire the best candidates across the globe and don’t want to be limited by their region’s pool of potential hires.
Forbes projects that half of the U.S. working population will soon work from home or at least away from a central office on a regular basis. Many workers and companies have already made this leap. Of course, many of these businesses still maintain some office space for a number of reasons, such as maintaining a workplace culture. But is remote work right for your team and company? If you’re on the fence about this future, here are some factors to consider.
How to Tell Remote Work Is Right for Your Team
What is the Nature of Your Work?
Not every job is an ideal fit for remote work. If your company’s day-to-day operations include plenty of meetings and hands-on demonstrations, you probably want your team to be physically present most days. The same goes for industries that require some level of physical labor. Working remotely means your body is essentially unavailable.
If, however, your business mainly deals with data, information, and simple communication tasks, remote work might make a lot of sense. In these cases, your employees’ brains (and fingertips) are the most valuable assets. It doesn’t matter where they’re working, so long as they have a functional internet connection.
Establishing Trust With Your Team
Even if remote work makes sense on a practical level, you must also consider the potential pitfalls of fragmenting your team across physical space. One of the primary advantages of maintaining office space is its usefulness in the realm of team management. Having your team in one place at the same time makes it easier for everyone to communicate, establish trust, and hold each other accountable.
This isn’t to say that communication or trust-building is impossible without a shared space. Video conferences, text-based chat groups, and occasional in-house meetings can be enough to keep your team on track. Still, if you’re going to offer remote work, you need to establish some kind of performance management system so that all employees are accountable for their contributions. Working away from an office is a big responsibility and everyone on your team must be on the same page.
Cost Considerations
Keeping the lights on isn’t cheap. Depending on the size and scope of your operation, owning or renting commercial property might hurt your bottom line. First, take account of how many employees you have. Then, consider how long, on average, it takes for your workers to get to the office each day. You might start to realize that your employees are burning a lot of gas just to show up, and that you have more space than you need.
On the other hand, your office space might be integral to your company culture, both internally and externally. For instance, if you’re in a prime location, regularly conduct meetings with clients and customers, and utilize every part of your space, your property might be a fixture of your business model. Whatever the case you must consider these costs and benefits, even if it means offering remote work to a portion of your staff, or moving to a smaller location.
Stress, Productivity, and Culture
For many people, working remotely can significantly reduce stress and actually increase productivity. Commuting to an office, socializing with others, and feeling confined in a cubicle each day can take a toll on many workers’ mental and physical health. There are plenty of examples of how managers can reduce stress in the workplace, but offering remote work, if possible, might be one of the best.
When team members can work from their favorite location, skip the morning rush hour, and feel in control of their work environment, they’re often more inclined to get work done. There’s always a risk here in terms of employee work management, of course. But as long as team leaders establish clear guidelines for how team members should approach remote work and what’s expected of them, this opportunity can make for a more positive, productive company culture in the long run.
Remote work might not be right for every company just yet, but it seems to be the way of the future. Keeping the above considerations in mind, you might realize that remote work can lead your team in a positive direction.At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
In a constantly evolving business climate, it is more important than ever to make sure work teams are cohesive, high performing, and agile. A strong culture of strategic leadership and values based hiring processes can serve to create high functioning teams. However, sometimes even the most promising hires turn out to be the wrong fit. After efforts to coach, develop, and train an employee fail, it sometimes becomes apparent that they are negatively impacting your business’ growth, reputation, and/or team morale.
It is almost inevitable that a leader will eventually face the difficult decision to terminate an employee. Firing a staff member can lead to serious leadership stress, which can trickle down to the rest of the organization, causing disengagement, confusion, and discontent. Is it possible, then, to terminate employees without crushing morale? In short, yes, but it takes some effort.
How to Terminate an Employee and Maintain Morale
Transparency after Termination
A team member who is either underperforming or a bad fit has significant impact on the morale and energy of their coworkers. If you’re responsible for managing team dynamics, you have to bear in mind that even when a termination is necessary to improve working conditions, some employees may still panic at this revelation, thinking they could be next. It’s your job to articulate a clear leadership message before concern spreads. Your communication should reinforce critical company values, and how the team will move forward, without divulging so much information that you put the organization or yourself at risk.
Be thoughtful prior to sending any message to the rest of the team. Be as transparent as you legally and reasonably can. While you shouldn’t share health or sensitive personnel information, the more your team knows, the better they’ll understand what they’re doing right and where they can improve. Clearly lay out the reasons for the change through the lens of mission, vision, and values, and provide opportunities to discuss matters further with individual team members privately, if necessary. Don’t dwell on specific performance issues beyond this point. This is the time to clear things up, tie any loose ends, and forge a positive path forward with the current team.
Framing is Key
It isn’t just about what you tell your team, but how you tell them. Framing the situation the right way can turn a sour scenario into something beneficial for the workplace culture. The key here is to focus less on the negatives and more on the positives. Don’t ignore the truth of the termination, of course. Instead, leverage this disruption as an opportunity to bring your team back together.
For instance, if an employee was terminated due to a bad attitude or inappropriate behavior, conduct a meeting with your team to reinforce the company’s culture and values. Remind everyone what types of behavior are acceptable and encouraged, and which are discouraged, and point out recent instances where employees did an outstanding job. Bring the focus back to the collective vision, and clearly state what actions are being taken to reinforce this vision and move the company forward.
Terminating a Negative Force Can Actually Boost Morale
In addition to the above, it’s also important to remember that terminating an employee is in the organization’s and the team’s best interest. After all, the decision to remove an employee from the company comes from a careful performance management review process where it becomes clear that the employee is not a cultural match for the organization and may be harming the business in some significant way. If you have been clear in communicating your core company values, the termination should not come as a surprise to the employee, and it’s likely that the employee’s negative performance or attitude manifested in many forms, such as lowered productivity, violation of company policies, or negatively impacting morale. Purposeful action to preserve and uphold your stated values can serve to increase individual accountability and foster greater teamwork.
While this change in numbers might be abrupt for some, it should ultimately make for a better work environment. In this way, firing an employee should actually serve to boost morale rather than crush it. It might take a while for this shift to occur, of course. But with proper framing and clarity in communication, your team can see a positive change come out of this decision.
Of all the responsibilities a leader must take on, having to terminate an employee might cause the most stress. Many seasoned managers still admit to agonizing over even the most justified cases of termination. Still, it’s necessary for maintaining a positive company culture and promoting growth of the organization. Be open and honest with your team and continue focusing on the good.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
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The most successful organizations understand that their growth largely depends on their people and culture. Staff members must feel encouraged and empowered to go above and beyond the bare minimum that’s required of them each day.
Coaching and leadership go hand in hand. The best leaders make coaching a part of their job, helping employees grow as individuals and members of a team, while also utilizing a coach themselves. In fact, good coaching can have a tangible impact on a company’s bottom line. Here’s how.
The Benefits of Leadership Coaching on Your Bottom Line
Retaining Good People
Business leaders must focus on hiring the best, most fitting candidates for their enterprise. However, welcoming a new hire aboard doesn’t matter much if that person abandons ship. In fact, high turnover rates can wind up greatly costing a business. According to a 2012 study by the Center for American Progress, replacing a highly-trained or skilled employee can cost a company approximately twice as much of their annual salary. In other words, it’s not just about finding the right people, but retaining them.
One of the best ways to keep employees on board is by injecting a company culture with a strong emphasis on developing people, with coaching being an important part of that. Good coaches treat staff members as equals, encouraging them to take on new responsibilities that reinforce their purpose and importance in the company. As these employees learn and grow, they will provide more value and maybe even become coaches to new employees. More people will choose to stay in this mutually respectful, upwardly mobile, and positive environment.
Keeping Employees Engaged
It isn’t enough to simply keep employees around, however. Keeping them engaged is vital to improving a company’s bottom line, too. Team members who are actively invested in their work are more productive and positive, and less prone to costly accidents and mistakes than those who are mentally checked out on the job.
Coaches help keep employees engaged in several ways. First, they remind employees why their role matters. Additionally, coaches can forge a clear development path for employees to follow. If staff members want to contribute more, their coach can help them work towards achieving that. Leadership coaching in particular prepares employees to take on larger leadership roles in the company.
Improving Company Culture
Coaching and leadership development ultimately improve a company’s culture across the board, which yields net positive effects both internally and externally. Inside the organization, a positive culture spreads contagiously from employee to employee, naturally boosting productivity and engagement. From the outside, consumers and clients take notice of this atmosphere, which will gravitate them towards it. In this way, a brand’s culture and values and reputation are inextricably linked.
Great coaches work hard to maintain these values by reinforcing them in their actions, discussions, and lessons. By demonstrating what strong leadership looks like, coaches provide an example that their team can follow as they learn and grow within the company. Businesses might also invest in an employee leadership development program, where employees can learn important skills and methods from leaders and coaches.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
Most of us don’t like receiving criticism. But when we look back on our lives, we often find that our most significant moments of growth were driven by feedback and advice from others. We’ve already discussed the problems with being your own coach. Indeed, sometimes we need an external push to point us in the right direction. If you’re in charge of team management, part of your job is to evaluate its performance and dole out criticism that can help get everyone back on track.
Mastering this communication and performance management is easier said than done, however. On one hand, you don’t want to water down your comments or avoid confronting imminent issues. On the other hand, you don’t want to make your team uncomfortable by singling out members or acting rudely. There is an area between these poles that allows you to criticize your team without demeaning them. Let’s explore this area, how to find it, and how to navigate it properly.
How to Properly Criticize Your Employees
Deconstructing Constructive Criticism
Most of us have heard the term “constructive criticism” before. In fact, it’s one of those terms that loses its meaning after a while due to how frequently it’s used. Still, this is a relevant concept that’s worth truly understanding, as it defines the area between weak feedback and bullying mentioned above.
Constructive criticism isn’t necessarily easy to swallow or even “nice.” Rather, it’s honest feedback given in good faith designed to improve the organization. The feedback given must have the ultimate purpose of improving the individual, team, and/or behavior moving forward. Without this aim in mind, criticism lacks initiative, and may even be given in bad faith. This is why leadership communication is so vital when delivering feedback. If you fail to clearly communicate why a problem needs fixing and how it might be fixed, you’re likely to encounter the problem again.
The Lame Blame Game
Anyone who grew up with siblings has probably partaken in the blame game before, whether that blame was warranted or not. It’s true that we’re responsible for our own actions, and when we make mistakes it’s best to own up to them as soon as possible. However, playing the blame game is not an effective way to manage your team.
When someone makes a mistake, it affects the whole team. Even if a single person made an error, this mistake serves as a learning opportunity for everyone including that individual, of course. The key here is that the problem gets addressed, not that the individual gets singled out. If you do point the finger, plenty of new issues can arise. For one thing, the finger may get pointed back at you or other team members, quickly creating fissures in the company culture. Also, blaming an individual in front of the team can make that person feel ostracized, which may decrease their productivity and willingness to work.
Some mistakes are more serious than others, of course. If a team member does something hurtful, dangerous, disingenuous, or illegal, you will have to address this person directly. However, it’s often best to have a one-on-one conversation with said person rather than single them out in the group.
Reiterate Unity and Vision
Ultimately, the best way to criticize your team without demeaning them is to frequently remind everyone of their shared purpose. You and your team are in this together. There are bound to be mistakes along the way, and they all must be addressed. But it all must come back to the unified vision so every team member can regroup and get back out there better than before. It isn’t personal.
If you’re still new to leading a team, it’s worthwhile to invest in any available communication training for managers. These programs will help you become a better leader, listener, and bearer of constructive criticism. If you want to learn more about how to manage your team effectively, look no further than Leadership Resources.
At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow.
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