No one would argue against the importance of training. Whether you’re trying to get fit, learn a new skill, or form new habits, sticking with a training regimen is necessary for helping you achieve your goals and continue to grow. And yet, when it comes to training leaders within an organization, so many efforts fall short. Why is this? In this blog, we’ll explore why traditional leadership training models so often fail, and what you can do to foster more effective leadership development.
What to Know About Failed Leadership Training
Pitfalls of the “One and Done” Mindset
Training can take many different forms, but it always contains an educational component. As all students know from experience, some educational tools are primarily focused on delivering concrete answers that one can memorize and check off on a multiple-choice questionnaire – other programs, however, are rooted in cultivating a deep understanding of a topic and all its nuances. Leadership training too often falls into this former category, placing more emphasis on the completion of a course than on continued growth. A comprehensive leadership development program, on the other hand, recognizes that leaders never stop learning, providing foundational tools and support systems that help leaders adapt and grow throughout their careers.
Training Can Be Too Narrow or Too Broad
Leadership training programs often have another major problem: they’re either too hyper-focused on an organization’s specific operations or so broad that leaders struggle to apply what they’ve learned in any tangible way. Much like the story of Goldilocks and the three bears, the key to continued growth lies somewhere in between. The ideal leadership development program should offer a wide range of resources and tools, so all bases are covered – but it should also be customized to comfortably mesh with your organization’s vision and goals. At Leadership Resources, our Accelerate Leadership Program is multi-faceted in this way, providing integrated software, leadership content, personal and communal development processes, emotional intelligence training, one-on-one coaching, and more.
The Issue Is Systemic
There’s a bit of push and pull when it comes to training leaders within a particular organization. On the one hand, existing business leaders want to maintain a steady ship, so leadership training is key. On the other hand, cultivating new leadership can put this stability at risk, for better or worse. What often happens, then, is that training protocols become too restrictive. This stagnation is usually unintentional and systemic in nature. Simply put, if individuals aren’t empowered to make necessary changes to the existing system, the system will retain its power, preventing meaningful change. So, in order to unlock the true potential of budding leaders and foster ongoing leadership growth, certain structural barriers must first be overcome.
Overcoming the Obstacles of Leadership Training
The question remains, then: how can a business overcome its systemic issues and provide a leadership program that makes a lasting impact on the individuals and the whole? For starters, top-level leaders should re-establish the organization’s values and clearly define a strategic plan. From there, collect anonymous feedback on current management and training protocols to pinpoint key issues. To tackle these concerns, you may need to reconfigure roles and responsibilities and create new goals aimed at affecting real change. Use key performance indicators (KPIs) to measure how well you’re achieving these goals and make adjustments as needed. Taking the time to dig into your business’ systemic failures and obstacles in this way will allow you to implement more effective leadership development processes. And as you cultivate stronger leaders, it will become easier to continue making these structural improvements, creating a positive feedback loop that propels your organization (and everyone in it) forward.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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The world of business is always in flux. Whether it’s a global pandemic like the one we’ve seen in recent years or the accelerating growth of technology across industries, the only constant is change. Rather than run away from change, leaders must be ready and willing to adapt to uncertain circumstances. Getting too stuck in your ways can quickly lead to organizational stagnation. On the other hand, constantly switching up leadership styles can create instability and confusion in the workplace. Sustainable leadership strikes a balance between resolve and flexibility. Here are some ways to ensure your leadership style can adapt to an ever-changing market and world.
How to Adjust Your Leadership with the Culture
Communication Comes First
As we’ve discussed many times before, communication lies at the heart of leadership. In order to continuously adapt as a leader, you must not only keep your people apprised of relevant information — you must also actively seek feedback to make sure your leadership style remains productive. Open and reciprocal communication allows everyone within an organization to stay in the know, address their ideas and concerns, and get ahead of issues before they arise. In this way, maintaining strong communication elevates company culture and allows it to bend with changing circumstances without breaking.
Stay Savvy to Current Trends
The list of important leadership qualities can become extensive. One key quality that’s sometimes overlooked, however, is staying informed — not merely in regards to internal matters but also relevant trends and changes occurring outside the workplace. After all, the only way to ensure your leadership style is adapting to a turbulent world is having a finger on the pulse of said changes. Losing sight of the world around you can silo you and your company in detrimental ways. Knowledgeable and worldy leaders can better anticipate important changes and therefore enter the future with more confidence and direction.
Never Stop Learning
This piece of advice is related to the previous one. More specifically, however, leaders should never feel as if they’ve completed their leadership journey. There is always more to learn about being a leader, especially considering how often and quickly the world around us changes. Indeed, ongoing leadership development prevents stagnation and opens new doors. Moreover, the more you grow as a leader, the skills you learn will naturally pass down to others in your workplace, promoting growth across the board. So, if and when possible, seek new opportunities for leadership growth — this might mean taking classes, attending networking events, hiring an executive coach, teaching others, and more.
Review Your Progress
Lastly, the only way to stay on the right track as a leader is to track your progress over time. Every business and leader will approach periodic reviews differently, but the idea is to check in at certain intervals and go over how specific strategies and goals are panning out (or not panning out). Taking the time to audit your personal performance as well as the performance of your peers, employees, and business at large will help you identify areas of improvement and celebrate successes. Once you have a more tangible sense of what’s not working, you can take steps to make purposeful change as a leader and an organization.
Embracing Change
We all would like certain things to stay the way they are, but most of these matters are out of control. While we can’t force the world to go in our direction all the time, however, we can respond to a changing world with tact. Focusing on strong communication, staying informed, constantly learning, and holding yourself accountable will allow you to adapt your leadership style for everyone’s benefit.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease onstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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In some ways, we know ourselves better than anyone else does — this doesn’t mean we lack blindspots, however. We’re not always aware of our personal shortcomings, and the only way to grow as individuals and leaders is to receive honest feedback from those closest to us. That said, the exchange of criticism in the workplace doesn’t always go over so smoothly. For one thing, some employees may feel apprehensive about giving their managers feedback — there are differing philosophies regarding how managers should talk to employees and vice versa. Additionally, leaders can feel uncomfortable seeking feedback from their peers or dishing it out. However, a lack of open communication can stifle growth across the board, and navigating these waters skillfully is essential for cultivating a healthy company culture.
With all this in mind, let’s explore how to receive honest, productive feedback from your peers without hurting morale or missing the big picture.
How to Get Productive Feedback
Reframe the Question
The term “feedback” can carry a certain weight to it, shading a conversation in a particular light that’s not always conducive to specific, honest remarks. When seeking constructive criticism from peers, it’s often best to avoid this term altogether and phrase your inquiry in a more direct and answerable fashion. For instance, instead of asking a fellow leader for general feedback on your performance, inform them that you’re trying to improve in a particular way (i.e., improving leadership communication, day-to-day productivity, community involvement, etc.) — then, ask them if they think there are things you could do to make said improvements. Direct questions like these won’t just elicit more honest and pertinent responses — they’ll also open the door for more transparent feedback.
Don’t Dawdle
The best performance management and feedback outcomes occur when no time is wasted. If something happens at a meeting or event that warrants attention, waiting several days (or longer) to address the issue in question can create confusion and close an important window of opportunity. Our minds can only store so much short-term information, after all, so the sooner you receive feedback related to a specific moment, the more accurate and meaningful it will be.
Ask for Feedback in the Right Frame of Mind
While it’s important to seek feedback in a timely fashion, you don’t want to be unnecessarily hasty, either. If something goes wrong or you’re eager to ask a peer about your performance, you might come off as anxious or frustrated to receive whatever feedback they might have for you. These feelings are normal and not always easy to control in a given moment, but it’s important to only ask for feedback when you’re truly able to hear it — this requires some degree of calm and objectivity.
Fully Digest Feedback Before Reacting
You’re not going to like every piece of advice or criticism you receive — if you did, there would be no room for positive change. Once you’ve received feedback from your peer(s), it’s important to remain calm and avoid reacting off the cuff. Remember that your peers are trying to help you and that they have a unique perspective on different situations and your performance (a perspective you can’t see on your own). You might have a knee-jerk negative reaction to certain bits of feedback, but rather than fighting back or rejecting their validity, take the criticism in stride and allow yourself to think on it for a while before taking action. Even if you still disagree with the verdict, you can now respond in a more objective manner. Most importantly, always thank the person delivering feedback, so they’re willing to provide more honest, constructive criticism in the future.
Make Necessary Changes Based on Feedback
No amount of honest feedback is worth anything if you don’t absorb it and use it to grow as an individual and leader. Failing to adhere to feedback that’s been given to you in good faith will prevent you from overcoming certain challenges and most likely put you in similar positions in the future — positions that might warrant disciplinary action. Moreover, taking feedback to heart and making key adjustments will encourage your peers to continue giving you honest feedback because they’ll see firsthand that you’re willing to actively listen to their comments. Ultimately, this “feedback loop,” so to speak, results in continuous leadership growth and a more open work environment for everyone.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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Strong leadership is necessary for ensuring a company’s ongoing success. Of course, even the best leaders have room for improvement. In any venture, the only way to truly improve, however, is to keep track of your progress and adjust accordingly. Whether you’re trying to cultivate better leaders in your organization or improve your own leadership abilities, here’s how to measure developmental leadership progress.How to Measure Development Progress
How to Measure Development Progress
Identify and Track Key Performance Indicators (KPIs)
You can’t measure leadership progression without knowing what to measure in the first place. This is where key performance indicators (KPIs) come into play. As their name suggests, KPIs are specific metrics that can be quantified in some way to track progress. In regards to employee management, for instance, KPIs might include things like revenue earned per hour, absenteeism rate, net promoter score (NPS), etc. To measure development leadership progress, KPIs should focus on factors like communication, employee satisfaction, team retention, and so on. If you’re attempting to track your own leadership progress, you might come up with more personalized KPIs. Equally as important as coming up with these KPIs is knowing how to review performance management data — if you can’t quantify or analyze performance over time, you’ll struggle to realize progress in yourself and others.
Set Specific Goals
Another way to measure personal and organizational leadership development is to set clear-cut, short-term goals. Goals are similar to KPIs in that they reveal a target to aim for, but they’re only aimed for one time (i.e., clearing a finish line) as opposed to over and over again (i.e., clicking a stopwatch to track how long it takes each time). Setting and overcoming well-defined goals allows you to track leadership progress in a more tangible way — the only way to achieve certain goals is to level up your leadership skills, after all. Plus, whether or not a particular goal is met, there’s always a lesson to learn that can further fuel leadership growth.
Conduct Surveys Periodically
Even subjective feedback can be translated into quantitative data that can be used to track leadership progress. Organizational surveys can be useful tools in this regard, giving employees at all levels the opportunity to reflect on their own place in the company, their feelings toward policies and leaders, and more. Not only do these surveys help adjust and enhance company culture — they also reveal areas of improvement for leaders on both the individual and group levels. It’s important to disseminate these surveys on a routine basis and keep them somewhat consistent (i.e., similar questions and rubrics) to get a clearer picture of development leadership progress, employee satisfaction, and more.
Use Modern Tools
If the methods mentioned above seem difficult to manage, don’t fret — modern programs like the Accelerate leadership development program by Leadership Resources remove much of the guesswork and streamline this measurement process with various resources. The Accelerate software allows you to watch leadership development in action, tracking various KPIs so you can see the long-term impact on your organization. This program also allows leaders to develop together, enabling participants to learn from one another and establish greater accountability. Every leader in the program also benefits from monthly one-on-one coaching with leadership professionals who know exactly what to look for when measuring and maintaining progress.
Accountability Is the Key to Measuring and Furthering Leadership Growth. At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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To solve problems and make decisions that propel your business forward, you need to integrate an optimized set of processes that all work in unison — this is your company’s operating system. Your organization’s operating system has the potential to unlock continual, sustainable growth. That said, there’s no such thing as a “one-size-fits-all” operating system. For the best results, you must cultivate a customized operating system catered to your needs, challenges, and goals. Proper optimization is necessary to tune your business’ operating system to the right pitch for your processes.
At Leadership Resources, we’re dedicated to guiding emerging and existing leaders through every available channel, including your operating system. Let’s explore the difference that an optimized operating system can make at every level of your organization.
Benefits of an Optimal Operating System
Grow Your Business at Scale
Growth is the name of the game for every business, but the pace and nature of this growth will vary from one organization to the next. Depending on your goals, resources, and current commitments, you might aim to expand slowly and methodically or, in other cases, rapidly and energetically. Whatever the case for your business, this growth must be determined and reinforced strategically. An optimized operating system is designed to cue you into the proper growth strategy and keep you on track by getting (and keeping) the right people in the right seats, identifying areas of growth for leaders (i.e., succession planning), and making the most of profit tools that grow alongside your business.
Optimize Data Collection and Analysis
Data is invaluable for any business. Having access to accurate, hard numbers and key performance indicators allows you to hone your business game and make intuitive decisions that benefit your brand and bottom line. An optimal operating system will help you gather information and understand how to review performance management data and other KPIs, so you always have a finger on the pulse of your organization.
Better Balance Your Business’ Budget
Your optimized operating system can do more for your business than just foster leadership growth and improve data collection processes — it can also bolster your bottom line. When cash so quickly moves in and out of your business, it can be difficult to know where to allocate resources, where to trim the fat, and so on. The clarity offered by an optimized operating system reduces the confusion inherent in money management, helping you to craft more strategic budgets poised to benefit your business for the long term. Ultimately, your operating system can help you maximize profits.
Set and Surpass Benchmarks and Goals
Everyone understands the importance of proper goal-setting, but actually selecting these goals and executing a strategy to achieve them is a different story altogether. By simplifying your processes and clarifying data, your optimal operating system facilitates your ability to set, reach, and exceed goals. With tailor-made tools at your disposal, your organizational culture will transform into a unified force aimed at surpassing goals together.
Optimize Your Organization’s Operating System
Most organizations know what factors drive their business and their growth. But working with Leadership Resources and building a company operating system creates accountability around these factors. This process illuminates the leading indicators, where an organization’s energy and effort are consistently going. It allows them to problem solve, see trends over time, and make a real difference.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most!
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In our previous article, “How an Operating System Drives Profit & Growth,” we defined what a business operating system is and how the right one can bring your organization to new heights. To sum up, a company operating system is a sturdy yet flexible strategic guidebook for the company’s internal processes. Think of it as the core from which all planning within an organization stem. With the right operating system in place, employees and leaders can collaborate with more clarity and purpose at every stage of the game, resulting in leadership development, long-term growth, and increased profits.
Of course, there’s no such thing as a one-size-fits-all operating system. Every business has a unique company culture and specific needs, after all. So, while there are many ways to approach your company’s operating system, the best approach synthesizes the best parts from multiple methodologies. Let’s explore why this fusion of various operating system components results in the best outcomes for entrepreneurs and businesses.
Why You Should Integrate Operating System Methodologies
Bridge the Gaps Between Different Ideologies
Among the various systems, tools, and philosophies that help a business thrive, each one comes with its share of holes. If you think of each of these different methodologies as a piece of swiss cheese, you can cover these various holes by layering different pieces with differently placed holes on top of one another, creating an impenetrable system that bridges all possible gaps. In other words, one company’s operating system might not work for another company, but the system may feature certain advantageous aspects worth keeping — and the same goes for yet another operating system, and so on. By leveraging the strengths of each of these systems, you can achieve the best of all worlds for your unique operating system. You’ll end up with a customized and optimized playbook for everything from employee management to succession planning to conflict resolution and more.
Set Yourself up for Success
Your operating system isn’t just about your organization — it’s also about your people (the two go hand in hand, of course). Ultimately, your operating system should enable the talent that already exists within your team and place people in the right positions so everyone in your organization shares the game goals. Cultivating this continuous leadership growth is only possible if you take an integrated approach to crafting your operating system. By addressing your company’s pain points and unique concerns, you can begin to build a systematic process for navigating all hurdles standing in the way of personal and organizational growth. For starters, you’ll want to define what “success” means for your entire company and its team members. From there, you can establish consistent accountability, clear goals, and deliver ongoing coaching to fortify these elements, all at the proper pace for you.
The Benefits of an Optimized Operation System
Before you begin crafting your own company operating system, it helps to know the many advantages that can come from this optimization. These benefits include:
- Scaling up your leadership and profit margins by getting and keeping the right people in the right seats
- Optimizing data to hone your business game and make intuitive decisions that benefit your brand and bottom line
- Managing cash with more clarity and control
- Meeting and exceeding goals by making the most of tailor-made tools tuned for your organization’s unique needs and ambitions
You might already know which factors drive your company’s growth, but receiving outside help from a provider like Leadership Resources allows you to illuminate where your energy and effort are consistently going. We help companies like yours problem-solve and see trends over time to make a real difference. We meet you where you are and help you achieve your vision, handpicking the best components from a wide array of methodologies to support and enhance our clients in their ability to achieve their vision.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most!
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The history of the American workplace is complex but largely defined by a push toward better conditions, increased benefits, fairer wages, and more diverse and inclusive environments. Indeed, diversity education entered the U.S. workplace in the 1960s alongside the burgeoning civil rights movement, gradually developing into more rigorous training programs in the ‘80s and ‘90s. While these early days of diversity training primarily focused on issues of race, these programs began to expand to consider other identities such as gender, sexual orientation, ethnic/religious background, class, and more. Today, diversity, equity, and inclusion (DEI) initiatives have become three pillars of the modern American workplace, though some companies have done a better job incorporating DEI than others.
More than a buzzword, DEI has proven to yield practical benefits to businesses that prioritize these matters; a 2018 whitepaper by Chief Executives for Corporate Purpose (CECP) entitled “Diversity & Inclusion in Corporate Social Engagement” shows that these organizations have been able to capture new markets with a success rate that’s about 70% higher than their competitors. Of course, these advantages don’t appear out of thin air. Providing your business with the benefits that DEI has to offer begins with committed, competent leadership. While we’ve discussed the importance of leadership training many times before, let’s now go over how diversity, inclusion, and equity should inform leaders in your organization and how DEI can change leadership behaviors for the better.
How to Lead a Diverse Team
Recognizing the Advantages of Diverse Viewpoints
A true commitment to diversity in your workplace is about gathering a multitude of perspectives, especially from individuals and groups that haven’t been given as much of a chance in the past. This isn’t to say you shouldn’t continue hiring the most qualified people, but rather broaden your scope and seek those who can bring new ideas and strengths to the table. Empathy is the bridge between diversity and inclusion. Leaders who actively cultivate diversity quickly realize how much doing so benefits their organization as a whole.
Developing intercultural competence contributes to a richer company culture by inviting employees and leaders to complement the workplace culture rather than assimilate to an existing, rigid one. In this way, employees and leaders are constantly learning new things and challenging themselves. In other words, diversity isn’t about ticking a box or paying lip service to “tolerance” — it’s about stimulating a more modern, creative, and competitive work environment.
Approaching Employees with Empathy
The term “equity” has many definitions and is often conflated with the related but distinct term “equality.” In this context, equity is about acknowledging that individuals can come from very different places in terms of education level, class, cultural background, lived experiences, and so on. In other words, we’re not all starting on a level playing field. While these differences inform our character and ambitions, business leaders should do their best to recognize the obstacles and opportunities that derive from these deviations with the goal of establishing a more equitable work environment.
Empathy is at the root of this leadership growth. The essence of empathy, in the context of equity, is the practice of The Platinum Rule: “Do unto others as they would want done to them.” Emotionally intelligent leaders are willing and able to identify the unique struggles of their employees by maintaining strong lines of communication. In doing so, you can provide the right opportunities for the right people, lifting everyone up to their highest potential and ultimately achieving greater equity across the board.
Empowering Employee Participation Across the Board
An inclusive workplace is one where every employee feels comfortable expressing their ideas and opinions without fear of judgment for punishment (so long as individuals aren’t intentionally saying or doing things that harm others). Leaders are largely responsible for cultivating this type of environment by actively engaging with every team member, asking questions, promoting openness, mitigating conflict and bias, and so on. This approach to team management will result in greater participation, which in turn leads to innovation (much in the same way that diversity does).
DEI Makes for More Adaptive, Effective Leaders
The workplace is always evolving, and leaders must evolve with it. As diversity, equity, and inclusion practices become more prominent and beneficial, they must become more of a focus in leadership development programs. At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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Most of us are familiar with the operating systems (OS) on our phones and computers. Just as these electronic devices require optimized software to handle a variety of important tasks, businesses benefit from a strategic operating system of their own. As it turns out, most businesses already have some sort of operating system at play — the problem is often that 1) it’s become background noise rather than a recipe for success, and 2) it could use a major “firmware update.” Moreover, in many cases, a company has several operating systems competing for dominance, creating chaos that hinders growth, profit, and leadership development.
Let’s define what a company operating system is and how the right one can drive profit and growth in your organization.
Benefits of a Company Operating System
Defining a Company Operating System
Simply put, a company’s operating system serves as a guide for its inner workings, compiling the processes, structure, and systems needed to achieve certain objectives. Unlike a rigid line of code or instruction manual, a company’s OS is a sturdy yet flexible strategic game plan. Leadership and staffers rally around their central OS to solve problems, make decisions, resolve issues, and prepare for future success. In other words, every procedure should stem from the operating system, whether it’s employee management, succession planning, resource/financial management, marketing initiatives, etc. When every action derives from the same source, a shared vision flows through and informs your entire organization.
How the Right Operating System Can Improve and Grow Your Organization
So, a company operating system provides conscious clarity to an organization by establishing a well-defined structure that removes the guesswork. Ultimately, this framework translates to tangible growth and profit. After all, achieving organizational and profit goals depends on a passionate group of people actively working towards a clear purpose. When leaders and team members know what to aim for and why they’re aiming that way, much of the “fat” is easily trimmed away, revealing a streamlined path toward continued success.
Neglecting your operating system or adopting an OS that doesn’t quite fit your organization will have the opposite effect, preventing growth, diminishing profits, and impairing your company culture as a whole. As leaders struggle to communicate their message clearly, team members will grow more and more frustrated, hindering morale and increasing turnover, which thwarts talent retention and succession planning efforts. The best way to prevent this self-fulfilling cycle from taking hold of your organization is to invest more time and energy into cultivating the optimal operating system.
Establishing an Operating System that Suits Your Goals and Vision
The question remains, then: how can you create and maintain an operating system perfect for your organization? Synthesizing the best aspects of various company OS methodologies is a great place to start. At Leadership Resources, we help our clients leverage the strengths of many ideologies, tools, and systems to bolster their operating system. When it comes to business and leadership growth, we don’t believe in “one-size-fits-all” solutions — we also understand the value of allowing companies to try new things for themselves. As such, our method starts with a deep discovery of an organization’s specific processes, needs, and strategic goals. This research then feeds into our selection process for the tools and strategies that will fit said business like a glove.
When all is said and done, an optimized operating system will help your organization scale up, optimize data, better manage cash, and meet & exceed goals.
Operating Your Business With a Better System
Most organizations know what factors drive their business and their growth. But working with Leadership Resources and building a company operating system creates accountability around these factors. This process illuminates the leading indicators, where an organization’s energy and effort are consistently going. It allows them to problem solve, see trends over time, and make a real difference.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most!
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Generational gaps are inevitable in businesses that stick around long enough. These age-related rifts can be both beneficial and detrimental. On the one hand, people who grew up in different eras will have unique perspectives on current dilemmas, which can be synthesized into optimal solutions. Unfortunately, these varying perspectives can also create roadblocks, conflicts, and even feelings of resentment — a younger employee might feel like their ideas aren’t being taken seriously, while an older employee might feel undermined by an up and coming workforce that deems their ideas antiquated.
In many instances, leaders within a company tend to have more experience under their belts, which means they’re responsible for overseeing several employees who are younger than them. If such a leader isn’t tactful in their approach to employee management, they can end up pushing this younger generation away. This is a lose-lose situation, as both parties stand to miss out on key insights provided by the other. With that in mind, here are some ways a leader can properly influence a younger generation without judgment or major conflict.
How to Influence Younger Employees
Listen to Your Employees
We often think of a leader’s role as merely giving orders and overseeing projects. While delegation and oversight are key components of leadership, nothing is more important than communication. Leaders should listen just as much as they speak (if not more). Indeed, if you want to steer your younger employees in a positive direction, you must let go of your ego and truly take their ideas into account. You might have more experience, but this doesn’t mean you have all the answers. And if you dismiss your employees, they’ll begin to dismiss you as well. Communication is a two-way street, and if you want your wisdom to reach your younger employees, you must open yourself to their wisdom, too.
Appreciate and Utilize the Younger Generation’s Strengths
As you learn from the younger generation, you’ll quickly figure out that they’re adept at certain things you might not be, such as social media usage, coding, multitasking, etc. Rather than balk at these skills or deem them unimportant, use them to your company’s advantage. Allowing your people to play to their strengths will boost morale and benefit your business in multiple ways. You can then insert your expertise where it counts most.
Understand What Younger Workers Care About and Open Yourself to Change
One of the negative stereotypes younger workers often place on their older counterparts is that they’re stuck in the past and unwilling to adjust their point of view or methodology. Some leaders certainly fall into this category, and it’s natural to resist change no matter our age. If your goal is to reach your younger employees in a meaningful way, however, you must make an effort to understand their view of the workplace and adapt accordingly. Things were undoubtedly different when you were their age, after all. Today, most young people don’t want their work to be their entire life. This isn’t to say that younger people aren’t able or willing to work hard, but rather that they seek a healthy work/life balance. As such, millennials value companies that offer flexible scheduling, remote work options, an easygoing company culture, and so on. Whether or not you share these opinions, cultivating a workplace with more modern appeal will allow you to hire and retain top talent and create a stronger impression on your people.
Establish Common Values
Generational gaps are primarily fueled by perceived differences in values. When you dig a bit deeper, though, it often becomes clear that one generation shares most of the foundational values of the other. People of different eras might have different conceptions of what these values mean or look like, but just about everyone agrees that responsibility, respect, integrity, kindness, family, etc., are fundamental across the board. Simply discussing these values can bring people of all backgrounds together. You might be surprised at how much common ground there is between you and younger generations.
Cultivate Leadership Growth
Time doesn’t stop for anyone, and a new generation will always be there to take the place of the previous one. This can be difficult to accept, but coming to grips with this reality is key for proper succession planning. Simply put, if you want your company to have a lasting legacy, you need to cultivate new leaders and prepare them for more significant roles. In this way, investing in ongoing leadership development for the younger generation is essential to ensuring your business’ ongoing success. Additionally, investing in your people is a display of respect and encouragement. People of all generations like to learn and be recognized for their accomplishments.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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The most successful businesses are always looking towards the future while focusing on the present. Indeed, your short-term goals and day-to-day actions should contribute to the bigger picture. The continuous development of your employees, then, should be a top priority. Spending time and resources on your people’s growth is an investment in your enterprise’s prosperity. Let’s dive deeper into why proper employee and leadership development leads to long-term success for both your business and your employees.
The Benefits of Employee Development
More Engagement
Some people truly enjoy their work, but you can’t (nor should you) expect all of your employees to commit their whole selves to your business. That said, you also don’t want your people to feel disconnected from or disinterested in your operations and vision. Ideally, your employees will feel like they have a stake in what goes on, that their contributions matter, and that a win for the company translates to a win for the team. Focusing heavily on performance management and employee development is one way to increase engagement. Recognizing your employees’ accomplishments and providing them with opportunities to grow with the organization cultivates investment — when your people feel like they can expand their skills, influence the company, and earn more, they will become more engaged in every aspect of their work and your organization will thrive as a result.
Increased Innovation
Every company requires fresh and diverse points of view to constantly adapt and improve. If your employees lack avenues for leadership growth, however, the old guard of leadership will eventually exhaust its creative capabilities, and the business will become stagnant. The best way to innovate in your industry is to build up young and budding employees, allowing them to take on new roles and truly listening to their unique perspectives. Of course, your people must feel confident in bringing new ideas to the table — this confidence stems directly from long-term employee development.
Raised Retention
Finding promising candidates for your organization is a challenge all its own; retaining these quality hires is in some ways even more difficult, especially in highly competitive markets. In our previous article, “How Long-Term Leadership Development Helps You Keep Your Best Talent,” we broke down the ways in which investing in your employees incentivizes them to stick with your company and improve your company culture in the long run. Indeed, businesses that regularly give their employees new opportunities and recognize their strengths have far stronger retention rates than those that keep their people in their lanes. Not only does proper employee development help you retain top talent — it also helps you attract other valuable candidates. When a potential hire is made aware of the growth opportunities your organization offers, they’re more likely to want to become a part of such a culture.
Lasting Legacy
Businesses that outlive their founders and make a mark on the community keep succession planning in mind at all times. Simply put, if you want your company to thrive for generations, you must always be on the lookout for employees with the potential to lead it into the future. The best way to ensure a strong transition of leadership from old to new is to constantly cultivate fresh leadership in your organization — the more leaders you have, the easier it will be to fulfill vacant roles and create new ones. In this way, proper employee management and development will help to secure your company’s legacy. At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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