Wherever people consistently gather in groups (big or small), a culture is bound to arise. So, while the word “culture” has become a buzzword in the professional sphere, it’s merely a natural consequence of company life. Of course, company cultures can become stagnant, exclusionary, and downright toxic if not properly directed and cultivated at every level — leaders must set positive examples of what the culture should look like, employees should do their best to uphold these values, and new hires should be screened to ensure proper cultural fit. Indeed, finding candidates who fit your existing culture makes team and employee management easier and more productive. The question is: how should your business go about locating these candidates?
Let’s outline some key steps to finding employees that will not only fit your current culture but potentially enhance it as well.
How to Hire a Good Culture Fit
Establish Core Values
Finding the right employees for your company’s culture is an uphill battle (if not an impossibility) if said culture isn’t clearly defined from the outset. You must be able to identify your organization’s values and embed them in your operations. Some businesses might cultivate a performance culture wherein productivity reigns supreme on the list of priorities; others might prioritize collaboration; some companies gather around a singular purpose (i.e., sustainability); the list goes on. A good test of your culture’s clarity and strength is to try and define it in a simple sentence — essentially a concise mission statement.
Put Your Culture Front and Center
Once your company culture is clearly defined, it’s imperative to get the message out there. In doing so, potential candidates with the right cultural fit will gravitate toward your organization. Your marketing materials (especially those for recruitment) should strongly focus on your business’ values. Make sure your website is outfitted with an “About” page and “Careers” section that both speak to your company’s values. Consider receiving employee testimonials and posting positive images on social media pages as well. Those seeking employment will appreciate getting a glimpse into what it might be like to work for your company directly from current employees.
Keep Tabs on Your Workplace Culture
Company cultures should be strong but not so rigid that they snap under pressure. Simply put, cultures evolve over time, and it’s crucial to remain open to changes that will ultimately benefit your organization and everyone in it. If something about your current culture is causing problems for some (or most) of your people, you must get to the bottom of it quickly. Distributing a monthly, quarterly, or annual company culture survey will give you key insights into what is and isn’t working, and which values require more attention or specific adjustment. Taking the time to constantly check and improve your company culture will allow you to keep up with the competition and deliver the most accurate representation of your organization to potential candidates.
Incorporate Your Values in the Interview Process
If you’re zeroing in on a candidate but still aren’t sure about their cultural fit, the best thing to do is simply ask them the right questions during their interview. It’s often best to start with some more casual questions regarding what they do outside of work, such as:
- What are your hobbies?
- What’s your average weekend like?
- What do you value in yourself and others?
- What’s your most negative personality trait?
From there, ask questions more directly related to company/employee culture, like:
- Do you enjoy working with others?
- In what type of setting do you accomplish your best work?
- Do you see yourself working here for a long time?
- Can you give an example of a moment in which you demonstrated one of the company’s values?
- What are your thoughts about the company’s stated values and why?
Questions such as these benefit both you and the candidate as you inch closer to the hiring decision — they will gain an even deeper understanding of what it means to work for your company, and you will better understand how well they might fit into your culture.
Capturing the Right Candidates for Your Culture
Your company’s values and culture serve as the foundation for everything you do and your overall success. When seeking the most qualified candidates for your company, remember to keep culture in the equation — skills and knowledge matter greatly, but cultural fit is the glue that keeps your organization together.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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The role of “leader” consists of many parts. Not only must leaders excel in their field and manage multiple tasks at once, but they must also unify their teams around a shared vision in order to propel the enterprise forward. This coalescence can only occur with strong communication. That said, leadership communication skills don’t come easily to everyone, and even those who have a knack for it can always seek improvement. Whether you’re struggling to hold your people together or want to level up your emotional intelligence, here’s how an established leader such as yourself can become a better communicator.
How to Best Communicate With Your Team
Make a Routine of Checking in With Employees
For better or worse, humans are creatures of habit. We can use this feature to our advantage by creating positive routines and adjusting them when necessary. When it comes to bolstering your communication skills as a leader, hosting regular check-ins with individuals and teams is a useful habit to establish. These meetings can vary in frequency and length, so long as it becomes an expected event. Not only will these regular check-ups aid in employee management, but they’ll also make your people feel more comfortable opening up to you. The more you listen to your employees’ ideas and concerns, the easier it will be to discuss these matters honestly with each and every one of them.
Cater Your Message Accordingly
Competent leadership communication is flexible, adapting to the audience in question. By getting to know your people better (as mentioned above), you can figure out the right way to reach them. Put simply, you always want to meet your audience where they are. Otherwise, you risk alienating (or even offending) them. Crafting your communication style carefully is an exercise in empathy — plus, it’s much more effective.
Simplify Complex Ideas
Clarity is key in communication. After all, you can’t get a message across to anyone if they can’t make heads or tails of what you’re saying. In many ways, the biggest hurdle of leadership communication is taking complex ideas and reducing them in such a way that everyone can understand and care about them without sacrificing anything vital. As an expert, you might intrinsically know what a certain data set is saying or how a certain process works, but there’s no guarantee that your employees will share your comprehension. To become a more effective leader and communicator, focus on what’s relevant to your people and build from there; getting into the weeds can wait until you’ve gotten your team on the same page.
Mind Your Body Language
Communication is about more than the words coming from your mouth; it’s also about how you’re delivering the message. Humans are designed to read body language. Indeed, your body language can send a stronger message than your words in some cases. Open arms and smiles tend to be infectious and welcoming, while folded arms and frowns can dampen morale. Ultimately, you want your movements to match and/or elevate what you’re trying to convey (this comes naturally to some but not to everyone). If you’re having a hard time getting your physicality to fit your message, partaking in executive communication coaching courses focused on body language can be a major help.
Ask Your Teams for Feedback
No matter how hard you work on improving your communication skills, you won’t know how well you’re doing unless you receive honest feedback from your people. Asking your employees for their thoughts on your performance is a great way to build trust and cultivate a more transparent company culture. Moreover, taking this feedback to heart will help you grow as a leader and communicator, so long as you make adjustments based on responses you receive.
Establishing Stronger Communication
Even the most seasoned leaders have room to grow. Sharpening your communication skills will only improve your culture and allow your company to reach new heights.At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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Generational gaps are inevitable in businesses that stick around long enough. These age-related rifts can be both beneficial and detrimental. On the one hand, people who grew up in different eras will have unique perspectives on current dilemmas, which can be synthesized into optimal solutions. Unfortunately, these varying perspectives can also create roadblocks, conflicts, and even feelings of resentment — a younger employee might feel like their ideas aren’t being taken seriously, while an older employee might feel undermined by an up and coming workforce that deems their ideas antiquated.
In many instances, leaders within a company tend to have more experience under their belts, which means they’re responsible for overseeing several employees who are younger than them. If such a leader isn’t tactful in their approach to employee management, they can end up pushing this younger generation away. This is a lose-lose situation, as both parties stand to miss out on key insights provided by the other. With that in mind, here are some ways a leader can properly influence a younger generation without judgment or major conflict.
How to Influence Younger Employees
Listen to Your Employees
We often think of a leader’s role as merely giving orders and overseeing projects. While delegation and oversight are key components of leadership, nothing is more important than communication. Leaders should listen just as much as they speak (if not more). Indeed, if you want to steer your younger employees in a positive direction, you must let go of your ego and truly take their ideas into account. You might have more experience, but this doesn’t mean you have all the answers. And if you dismiss your employees, they’ll begin to dismiss you as well. Communication is a two-way street, and if you want your wisdom to reach your younger employees, you must open yourself to their wisdom, too.
Appreciate and Utilize the Younger Generation’s Strengths
As you learn from the younger generation, you’ll quickly figure out that they’re adept at certain things you might not be, such as social media usage, coding, multitasking, etc. Rather than balk at these skills or deem them unimportant, use them to your company’s advantage. Allowing your people to play to their strengths will boost morale and benefit your business in multiple ways. You can then insert your expertise where it counts most.
Understand What Younger Workers Care About and Open Yourself to Change
One of the negative stereotypes younger workers often place on their older counterparts is that they’re stuck in the past and unwilling to adjust their point of view or methodology. Some leaders certainly fall into this category, and it’s natural to resist change no matter our age. If your goal is to reach your younger employees in a meaningful way, however, you must make an effort to understand their view of the workplace and adapt accordingly. Things were undoubtedly different when you were their age, after all. Today, most young people don’t want their work to be their entire life. This isn’t to say that younger people aren’t able or willing to work hard, but rather that they seek a healthy work/life balance. As such, millennials value companies that offer flexible scheduling, remote work options, an easygoing company culture, and so on. Whether or not you share these opinions, cultivating a workplace with more modern appeal will allow you to hire and retain top talent and create a stronger impression on your people.
Establish Common Values
Generational gaps are primarily fueled by perceived differences in values. When you dig a bit deeper, though, it often becomes clear that one generation shares most of the foundational values of the other. People of different eras might have different conceptions of what these values mean or look like, but just about everyone agrees that responsibility, respect, integrity, kindness, family, etc., are fundamental across the board. Simply discussing these values can bring people of all backgrounds together. You might be surprised at how much common ground there is between you and younger generations.
Cultivate Leadership Growth
Time doesn’t stop for anyone, and a new generation will always be there to take the place of the previous one. This can be difficult to accept, but coming to grips with this reality is key for proper succession planning. Simply put, if you want your company to have a lasting legacy, you need to cultivate new leaders and prepare them for more significant roles. In this way, investing in ongoing leadership development for the younger generation is essential to ensuring your business’ ongoing success. Additionally, investing in your people is a display of respect and encouragement. People of all generations like to learn and be recognized for their accomplishments.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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The most successful businesses are always looking towards the future while focusing on the present. Indeed, your short-term goals and day-to-day actions should contribute to the bigger picture. The continuous development of your employees, then, should be a top priority. Spending time and resources on your people’s growth is an investment in your enterprise’s prosperity. Let’s dive deeper into why proper employee and leadership development leads to long-term success for both your business and your employees.
The Benefits of Employee Development
More Engagement
Some people truly enjoy their work, but you can’t (nor should you) expect all of your employees to commit their whole selves to your business. That said, you also don’t want your people to feel disconnected from or disinterested in your operations and vision. Ideally, your employees will feel like they have a stake in what goes on, that their contributions matter, and that a win for the company translates to a win for the team. Focusing heavily on performance management and employee development is one way to increase engagement. Recognizing your employees’ accomplishments and providing them with opportunities to grow with the organization cultivates investment — when your people feel like they can expand their skills, influence the company, and earn more, they will become more engaged in every aspect of their work and your organization will thrive as a result.
Increased Innovation
Every company requires fresh and diverse points of view to constantly adapt and improve. If your employees lack avenues for leadership growth, however, the old guard of leadership will eventually exhaust its creative capabilities, and the business will become stagnant. The best way to innovate in your industry is to build up young and budding employees, allowing them to take on new roles and truly listening to their unique perspectives. Of course, your people must feel confident in bringing new ideas to the table — this confidence stems directly from long-term employee development.
Raised Retention
Finding promising candidates for your organization is a challenge all its own; retaining these quality hires is in some ways even more difficult, especially in highly competitive markets. In our previous article, “How Long-Term Leadership Development Helps You Keep Your Best Talent,” we broke down the ways in which investing in your employees incentivizes them to stick with your company and improve your company culture in the long run. Indeed, businesses that regularly give their employees new opportunities and recognize their strengths have far stronger retention rates than those that keep their people in their lanes. Not only does proper employee development help you retain top talent — it also helps you attract other valuable candidates. When a potential hire is made aware of the growth opportunities your organization offers, they’re more likely to want to become a part of such a culture.
Lasting Legacy
Businesses that outlive their founders and make a mark on the community keep succession planning in mind at all times. Simply put, if you want your company to thrive for generations, you must always be on the lookout for employees with the potential to lead it into the future. The best way to ensure a strong transition of leadership from old to new is to constantly cultivate fresh leadership in your organization — the more leaders you have, the easier it will be to fulfill vacant roles and create new ones. In this way, proper employee management and development will help to secure your company’s legacy. At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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The “virtual office” isn’t a new notion by any means, but the COVID-19 pandemic that continues to ravage the world has made remote work the norm rather than the exception for countless businesses. While some companies saw a smooth transition to these workplace changes, others had a more challenging time adapting to them and continue to struggle with the ramifications of working from home. There’s no denying the obvious differences between in-person and remote work (e.g., no more commutes, less interaction, adjustments in hours, etc.), but these surface-level distinctions have broader implications on productivity, mental health, relationships at every level, company culture, and more. Those companies that can hold onto and even improve these aspects of their enterprise in the midst of such a global shift will have a major advantage moving forward, and every employee will benefit to boot.
Let’s go over how to manage employee relations effectively and maintain a strong culture despite remote working conditions.
How to Keep Relationships While Working Remote
Don’t Avoid Company Culture Conversations
When everyone is suddenly working from home, there’s often an elephant in the virtual room that needs addressing. That metaphorical elephant represents the clear change in communication and culture that occurs when people stop seeing each other face to face. Rather than ignore the obvious, though, leaders should point it out and spark conversations about workplace culture, how it’s changed, and how it can be improved. These conversations will keep everyone thinking about and discussing tangible short- and long-term goals that can be achieved virtually and, when the time comes, in person.
Take Advantage of Modern Technology
We’re fortunate to live in a time that offers so many methods of long-distance communication — phone calls, video chats, text-based chat rooms, and message boards, etc. While there’s no replacement for in-person interactions, there are also countless opportunities to keep in touch with team members throughout the workday when working remotely. If you’re concerned about keeping up with employee relationship management, then use this technology to your advantage in practical and creative ways — have regular video meetings to go over projects and discuss new ideas, host virtual happy hours weekly or monthly to unwind and discuss non-work-related matters, replace the time normally reserved for commuting with remote coffee or breakfast check-ins with employees, have lunch over video call with team members, the list goes on. The bottom line is this: communication is key for maintaining strong management-employee relations, boosting team morale, and fortifying culture. Of course, you’ll want to make sure each of your employees has access to the necessary technology to partake in these various virtual activities.
Encourage a Proper Work-Life Balance
Finding a healthy balance between work and non-work can be a challenge for many people, regardless of extenuating circumstances. Of course, striking this balance is even more difficult during remote working conditions. Working from home creates a dynamic in which it’s difficult to separate one aspect of your life from another. Even if you have a dedicated home office, you’re never far from your living room, TV, child/children, pet(s), etc., during the workday. And when you’ve finished your work for the day, it can be hard to switch your brain from “work” to “play” when you’ve never left your home to begin with. This lack of boundaries between work and life can quickly lead to burnout and negatively affect one’s mental health. It’s up to leaders to encourage and exemplify a healthy work-life balance, so employees don’t feel trapped in their work or too distracted to get anything done. You can do this by:
- Providing resources for employees regarding these matters to help them achieve a positive balance in their own lives
- Establishing boundaries that limit or restrict work-related communications to a certain range of hours (e.g., 9 A.M. to 5 P.M.) so employees aren’t tied to work at all times
- Prioritizing productivity over hours worked, so employees feel free to set their own hours and work at their own pace
Different companies will have different ways of promoting a good work-life balance; making this a priority and leading by example is one of the best leadership qualities you can have.
Recognize Your People and Accomplishments
Lastly, don’t let virtual work take away from the important ritual of workplace recognition. Whether in-person or remotely, everyone likes to feel seen for their contributions and accomplishments, and recognizing your people for their hard work is key in maintaining strong relationships and strengthening your culture. In many ways, employee/team recognition is more important than ever now that so many of us are working from home, as it’s normal for people to feel underappreciated and unseen when siloed from their coworkers and managers. Letting your people know that their work and fortitude haven’t gone unnoticed is an important role for all leaders during this time and in general.
Remotely Challenging Times
Navigating leadership in times of stress and change like the ones we’re currently living in is no walk in the park. That said, current remote working conditions provide the perfect opportunity for companies and leaders everywhere to test their strengths, bolster their weaknesses, and create an even more cohesive company culture that can withstand the most difficult circumstances.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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One year ago, when COVID-19 was just starting to acquire its pandemic status, few people could have anticipated what the following months would have in store. The early toilet paper shortages and panic buying seem somewhat quaint compared to the havoc wrought on individuals, families, and businesses between then and now. With effective vaccines and rapid distribution on the way, there is now a light at the end of this tunnel. That said, even when the pandemic ends, the world will have to deal with its consequences for many years to come.
Business leaders are already looking ahead to what the future may hold while battling the burnout that has plagued everyone, from students, workers, leaders, and owners alike. As we’ve discussed before, the stress of leadership can be daunting enough to deal with during normal times, and the COVID-19 pandemic has only exacerbated this pressure. Businesses everywhere have had to lay off or furlough employees, suddenly switch to remote work protocols, reduce hours and customer capacity, adjust their supply chain, implement intensive cleaning and disinfection protocols, and so on. One year in, people everywhere are on their last legs, and leaders are no exception.
How to Lead Your People if They’re Burnt Out from COVID-19
Prioritize Self-Care and Stress Management
When challenging times arise and work piles up, it’s easy to fall into the trap of pushing yourself past your limits to keep up with deadlines. You might be able to go on this way for a little while, but eventually, your work will suffer — more importantly, so will your mental and physical health. This common situation describes burnout, and it can take a long time to reignite the flame. It’s better to prevent that proverbial flame from burning out in the first place by maintaining its heat and oxygen through self-care. In our previous blog on managing leadership stress, we discussed key ways to take care of your overall well-being, such as getting enough sleep, exercising regularly, practicing mindfulness (i.e. meditation, yoga), staying hydrated, maintaining a healthy diet, and taking breaks for enjoyment and relaxation when needed. Encouraging your employees to do the same by sharing your experience with these stress-relieving techniques is key for preventing (or at least mitigating) COVID burnout in your workplace. When everyone feels motivated to take care of themselves first and foremost, they will be better equipped to handle the challenges before them.
Keep on Communicating
We’ve said it before, but it bears repeating: communication is one of the most important leadership qualities there is. And during COVID-19, strong communication has never been so crucial. At the most basic level, your people should be regularly informed about how the business is navigating COVID-related challenges. Any updates and changes must be clearly delivered, and everyone should feel free to ask questions and voice their concerns. Considering the nature of this pandemic, you may need to convey these messages via virtual meetings, emails, and other means. To keep burnout at bay, your communication style should be steeped in empathy — if you’re feeling burnt out, odds are your peers, partners, and employees are, too. Use your emotional intelligence to understand the shared and unique challenges faced by others to enhance your organization’s sense of community. Hosting virtual and community events will help you maintain and improve your company culture so everyone feels connected and valued.
Simplify Your Processes
If anything good has come from COVID-19, it’s that this pandemic has revealed what matters most, both in terms of everyday life and in business. While the initial shock of COVID sent many businesses into a frenzy, many that have been able to recover have gradually adjusted their priorities and trimmed the fat in key areas. Simplifying your processes by streamlining tasks, delegation, and your broader vision can reduce the risk of burnout and ultimately reshape your business in positive ways. You might, for instance, realize that remote work is a powerful tool for team management and that it greatly reduces overhead costs associated with rent, energy, commuting, etc. Every business and employee is different, of course — while some might appreciate the freedom of working from home, others might require more structure and crave in-person encounters. How you decide to adjust and simplify your processes during this latter portion of COVID-19 and afterward will depend on what you learn during this time. The key is paying attention to what your people are feeling and how it’s affecting your bottom line.
Keep the Big Picture in View
As we stated earlier, the implications of COVID-19 will carry on far beyond its official conclusion, contributing to leadership stress and potential burnout. As such, you must view this situation as a marathon rather than a sprint. The day-to-day doings of your business matter, but thinking too small and short-term can cloud your judgment and impede your view of the future. Of course, looking too far ahead can induce plenty of stress in its own right. To avoid burning out in either sense, you want to achieve a balance between short- and long-term thinking, where the way you handle things each and every day is informed by where and how you wish to steer your team and enterprise. In order to accomplish this, you must focus on becoming more adaptable and resilient, regularly taking stock of what is and isn’t working so you can fine-tune your business for the future.
Providing strong leadership in times of stress and change is no small feat, but it’s essential for alleviating burnout in yourself and your team. Taking care of your own well-being, maintaining emotionally-intelligent communication, simplifying your operations based on necessary changes, and implementing long-term thinking will allow you to lead your organization to a brighter future despite these challenging times.
At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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Every great leap begins with an idea. Indeed, brainstorming sessions, after-hours conversations, and spirited debates are highly valuable to any enterprise. These discussions help shape and clarify a company’s vision as leaders seek opportunities for improvement and growth. However, there comes a point when words must translate into actions. Too much talk can actually get in the way of proper execution. Real progress can only be made by testing out your various ideas and going over what’s working and what’s not.
How to Humbly Display Your Progress
Set Smaller Goals
While it’s important to always keep an eye on the bigger picture, the only way to get there is through incremental steps. Setting smaller goals is one of the key features of any effective performance management system. Unlike long-term, sweeping goals, smaller goals are easier to set (or reset), accomplish, and track along the way. For instance, you might have the larger goal of increasing your annual profits this year. In order to achieve this goal, however, it’s important to zoom in on actionable goals that your team can tackle each day, week, month, and so on. One of these short-term goals might be challenging your sales team to increase their client base by a specific number between now and the end of the quarter. While it might not be easy to accomplish this goal, setting a clear benchmark like this makes it easy to track your business’ progress with hard numbers.
Build More Buy-In
No matter the size of your business, progress is only possible if your people are working toward the same goals. In order to keep everyone on the same page and perpetuate a high-performance culture, you must do your best to create buy-in. Maintaining broad buy-in requires constant communication and calibration — there may be times when an individual (or more) strongly opposes the direction you or your leadership team wishes to go. When this occurs, you must determine whether an executive (“command”) decision must be made, whether additional input is needed (“consult”), or if consensus is imperative for progress (“consensus”).
Accentuate Accountability
Accountability is paramount for proper performance management — without it, you’ll struggle to identify the trail of mistakes and miscommunication that led to a serious problem or roadblock. Moreover, prioritizing accountability in all leaders, managers, and employees will help keep everyone working towards their specialized and collective goals. For instance, leaders should regularly check in with their team(s) for concrete updates on their progress. If little to no progress is being made, the reasons for this lack of progress must be brought to light so necessary adjustments can be made, whether this means altering goals, shifting roles, or letting go of someone. A high-accountability culture can be difficult to establish and maintain, but doing so will allow you to make real progress beyond mere words.
Invest in Business Coaching
Speaking of accountability, there is perhaps no better way to keep leaders and teams accountable than by hiring a coach to provide you with an experienced, objective point of view. The best coaches can easily identify potential areas of growth for leaders, set and track new goals, keep everyone focused on unified, and point out hurdles that are preventing you from progressing. At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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We’ve all seen the movies and TV shows — the ones that feature a promising young individual who struggles to overcome the external and self-imposed barriers surrounding them until an older and wiser guide enters the fold and aids in the protagonist’s growth. Sure, real life is never as cut and dry as the stories that inspire us, but the student-mentor relationship is anything but fictional. Mentor figures come in many forms and the best ones provide important guidance, feedback, and the occasional nudge that allows their pupils to flourish. But what exactly defines a good mentor? What are the components that allow one individual to instruct another in such a meaningful way?
What Are the Qualities of a Good Business Mentor?
Has Relevant Experience
If you’re not sure how to find a business coach or mentor, a great place to start is by seeking those who have worked in your field for a long time. Those with years of experience are able to naturally impart their wisdom to those with less experience and identify issues and opportunities that others might miss. This isn’t to say that mentors have nothing left to learn, of course — part of being experienced is knowing that the learning process never ends.
Able and Willing to Listen
As we’ve discussed many times before, being a good listener is one of the most important leadership skills one can acquire. Having experience matters, but a good mentor is careful not to hijack the student’s natural growth process. In many cases, an individual will learn more by mulling over a problem on their own and asking plenty of questions. By listening to their pupil’s questions and concerns, a mentor gains a better understanding of their student’s thought processes and can provide answers when needed without simply solving the problem for them.
Passionate about Teaching
Though pop culture gives us many examples of the reluctant instructor, a good mentor must want to fulfill this crucial role. We respond to each other’s energy levels, after all — if your teacher doesn’t seem interested in the subject matter or in helping you out, odds are you won’t feel too enthusiastic, either. The same principle applies in regards to mentoring in business. For the best results, the level of interest must be reciprocal between mentor and mentee.
Respectful
The mentor-mentee relationship is also built on mutual respect. Both parties must retain a level of humility, good faith, and kindness to get the most out of this symbiotic bond. Mentors and pupils can show respect for one another by showing up on time, paying attention to one another, avoiding judgment and hurtful language, and so on.
Eager to Push Their Students
While the best mentors are respectful and kind, this doesn’t mean that they are pushovers. Personal growth only occurs when one steps outside of their comfort zone. Mentors must not be afraid to nudge their students into new and uncomfortable territories every now and then — this might mean having them take on new roles, tackle a challenging project, etc. It’s possible to push a pupil too far, of course, which is why communication is so important — the better a mentor and mentee know one another, the more productive these exercises will be.
Objective and Direct
Lastly, a good mentor doesn’t hold back when delivering feedback. At the same time, this feedback must be free from personal judgments and delivered in a constructive, transparent way. Simply put, we don’t learn or grow without becoming aware of our shortcomings. We might try to ignore our own flaws or downplay our own strengths, which is why it’s so important for mentors to plainly reveal them. Having an external, objective point of view is paramount for personal progress and reducing leadership stress.
In business and in life, everyone should be so lucky to have a good mentor by their side. Fortunately, there are many resources available that help establish these key relationships.At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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Strong leadership and strong communication are inextricably linked — you simply cannot have one without the other. The best leaders maintain a clear line of communication with their peers, partners, employees, and customers. In doing so, these leaders develop a deeper understanding of relevant situations, issues, shortcomings, and opportunities while delivering clear feedback and instruction that steers the ship in a purposeful direction. Let’s dive deeper into why communication is so crucial in leadership.
What Are the Benefits of Good Communication?
Communication Keeps People on the Same Page
Team management is a challenge for businesses of all sizes. Whether a team consists of a few people or dozens of individuals, leaders with strong communication skills are the glue that holds said team together through thick and thin. It’s worth noting that proper communication isn’t a one-way street, either. Leaders must be equally adept at delivering instructions and receiving feedback from team members in order to manage their team optimally. This reciprocity allows leaders to earn the respect and engagement of their employees and make informed decisions that garner maximum buy-in.
Communication Is Key to Understanding Problems
The ability to listen is one of the most important qualities of a good leader, and, as previously mentioned, half of the communication equation. If you fail to hear or comprehend the concerns of those within your organization, the smallest issues can grow into a rot that’s more and more difficult to expel over time. The best leaders actively check in with their people to uncover any nascent problems so they can resolve them as quickly and effectively as possible. New issues are still bound to arise — the key is getting ahead of them with masterful communication rather than ignoring them or missing them entirely.
Communication Drives Positive Change
The whole point of understanding problems in your organization is to discover weak points that you can fix and then make various adjustments that push your company in a better direction. In this way, then, strong leadership communication skills are the driving force behind constructive change. Your organization will struggle to grow or improve if its leaders don’t properly respond to problems and opportunities when they arise.
Communication Helps Retain Top Talent
In recent posts, we’ve discussed the importance of employee retention, especially when it comes to keeping top talent in your organization. While these retention efforts are multi-faceted, leadership communication remains at the heart of them. Those with the most potential in your company may seek other opportunities if they don’t feel like their ideas are being heard and/or if they don’t feel properly compensated for their contributions. In order to keep these valuable people around, leaders must help them grow with the organization — this might mean promoting them into new positions, guiding their own leadership development, giving them appropriate raises, and so on. Whatever the case, these decisions must be based on the mutual needs of these individuals and your company, which can only be uncovered through powerful communication.
Leaders who display strong communication keep their people on the same page, understand and resolve issues before they fester, improve their operations and culture, and retain the very best people to keep this cycle going. At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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Your leadership team is largely responsible for allowing your business to continually meet quotas, increase profits, and grow sustainably. As such, motivating your leaders to do their best work and maintain that momentum must be one of your top priorities. Of course, all leaders are human beings, and human beings have their limitations. Pushing your people too hard can create massive leadership stress and get in the way of progress. Conversely, loosening your grip too much can result in chaos and stifle productivity. In order to ensure ongoing success, then, you must strike a balance between putting on the pressure when the time is right and letting go when things get too tense.
How to Get the Most Out of the Leaders in Your Office
Support Their Personal and Professional Goals
Even if your leaders inherently love what they do, their job is ultimately just a portion of their lives. Most people are more motivated by the notion of building a better life for themselves and their families than growing the company for which they work. Fortunately, these goals go hand in hand. As your business flourishes, so do the personal lives of your leaders, as long as you maintain an awareness of what your people want out of life and their careers. If you want to get the most out of your leaders, then, take the time to understand what gets them out of bed in the morning and connect those aspirations to the business’ growth. You can further support your leaders by offering ongoing leadership training, providing career resources, and more.
Prioritize Performance Management
No matter how self-aware someone is, no one recognizes all of their shortcomings without some external input. Your leaders won’t be able to progress as quickly or efficiently if they’re not receiving honest feedback on a regular basis. Make it a priority to track your leaders’ performance and go over their strengths and weaknesses at key intervals or on an as-needed basis. Your constructive criticism should also include recognition of all of a leader’s accomplishments — this way, your leaders can continue doing what they do best and work on what they might have missed for the betterment of themselves and your business as a whole.
Make sure you allow time for your leaders to ask questions and deliver their own feedback as well. Sending out employee surveys is another powerful way to see how your people feel about the workplace and culture.
Leave Room for New Opportunities
One of the primary reasons people part with a company is because they feel stuck, as if they’ve reached a peak and there’s nowhere to go from there. In order to draw out the very best from your leaders (and keep them around), you have to offer ongoing opportunities for growth. You might develop a transparent system for lateral movement, promotions, and raises for leaders to work towards, and/or create new roles for managers with specific leadership skills. It’s important to maintain strong communication with your leaders to see how happy or unhappy they are in their current position so you can come up with ways to best utilize their unique talents, skills, and experiences.
Provide Practical Paid Time Off (PTO)
Everyone needs a break, especially your hardest-working talent. Working around the clock for months on end will inevitably lead to burnout, which can take weeks to recover from and do plenty of damage in the meantime. While paid vacations and extended break periods might seem like a major liability, they’re necessary investments for managing leadership stress and getting the most out of your leaders in the long run. For a deep dive into this subject, read our article, “How Much Paid Time Off (PTO) is Good for Productivity?” At Leadership Resources, our purpose is making the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.
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