LEADERSHIP RESOURCES BLOG

Guidance on leadership development & strategic planning.

5 Reasons Why Peer-to-Peer Communication Boosts Morale in the Workplace

By Leadership Resources 11/15/2021
Two colleagues communicating

In previous entries, we’ve discussed the importance of strong leadership communication in any organization. Of course, communication shouldn’t merely flow in one direction. Employees must also hone their abilities to properly communicate with managers and peers alike. Indeed, when team members learn to better communicate with one another, the entire company stands to benefit. Let’s explore why peer-to-peer communication boosts morale in the workplace.

Benefits of Peer-to-Peer Communication

1) Creates a Culture of Authenticity and Transparency

In hierarchical settings, people can feel left out of certain conversations as others might wish to withhold certain information from others. While there are legitimate reasons for gatekeeping sensitive details at different levels, a positive and productive company culture relies on authenticity. If an employee is keeping something to themselves for self-serving or unfounded reasons (i.e., fear, leverage, etc.), an unnecessary roadblock is formed. Over time, employees can silo themselves, cliques can form, and the culture can become one of secrecy and defensiveness. Conversely, encouraging peer-to-peer communication breaks down these walls and builds trust among employees. When all employees are on the same page, there’s less room for petty grievances, allowing for greater productivity and morale.

2) Encourages Mutual Recognition

The healthiest organizational cultures are those that actively recognize team members for outstanding work. However, building a positive team culture relies on more than receiving this positive feedback from supervisors alone — employees also benefit from being recognized by their peers. Strong teams are built upon mutual recognition. One employee’s success should be seen as a win for the whole team, not a slight against other employees. When peers give and receive appreciation to one another, the sense that, “we’re better together,” is solidified. 

3) Empowers Employees

When employees feel like they’re on their own, they may feel less inclined to speak out, ask questions, make suggestions, and take action. Leaders are partially responsible for helping their team members feel empowered on the whole, but one’s peers also contribute to this empowerment. After all, receiving encouragement from a peer is one of the best endorsements one can receive since this advice comes from more of a level playing field. When all employees provide this encouragement for one another, the entire team becomes bolder, strengthening the organization overall.

4) Promotes Productivity

Peer-to-peer communication also helps streamline various processes. In many cases, a simple check-in or question answered is all that’s needed to solve a problem. While leaders may sometimes get involved in resolving or clarifying these issues, peers can often take care of it themselves. The easier it is for peers to communicate with one another, the more productive teams become, freeing up time and resources for everyone and boosting morale in the process.

5) Cultivates Leaders in Your Organization

Finally, a strong peer-to-peer communication network helps budding leaders reach their full potential. Of all the ways to develop leadership communication skills, maintaining a strong connection with fellow employees is one of the most powerful. While there are some differences regarding communication between peers and communication between leaders and those in their purview, the core tenets of strong communication remain the same, such as clarity, consistency, timing, attention, use of language, and more. Leaders who have mastered how to manage communication in teams most likely began developing these skills via peer-to-peer communication.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Coach Your Sales Team to Optimize Performance

By Leadership Resources 10/27/2021
Sales team in a meeting

No one said managing a sales team was easy. With so much money at stake and so many egos involved, managers may often feel tempted to play things by the book and simply hope things will work out — the only problem is that there is no “playbook,” so to speak, that works for every enterprise, team, or salesperson. Just because people used to do things a certain way doesn’t mean they should have in every case, or that those methods apply to the modern workplace. So, while there are many coaching skills for leaders to develop, honing in on antiquated methods will keep you and your business stuck in the past.

Here are some tips for coaching your sales team to optimize performance without resorting to outdated, counterintuitive tactics.

How to Coach a Sales Team

Direct, Don’t Dictate

If you have the final word on every single matter, your employees will soon feel stifled in their decision-making, and their ability to garner interest and close deals will suffer as a result. Remember that you hired every team member in your purview for a reason — they’re intelligent, capable people. Rather than constantly micromanaging their actions, act as a director, guiding their attention, honing their strengths, and checking their weaknesses. Your team members will learn much more with this brand of strong leadership communication than they will simply being told what to do all the time.

Measure Results, Not Face-Time

The workplace is changing fast, which means our conception of the traditional office no longer holds the weight it once did. With the increase in at-home work and virtual office spaces, less emphasis should be placed on one’s physical presence (i.e., hours spent “clocked in”), and more should be placed on actual performance. Different businesses will approach these changes in different ways, of course. When it comes to sales team management, consider whether it’s necessary to have your team together in the same physical space at all times — if your people can perform just as well from home, allow them the flexibility to get their job done wherever they’re most productive. The important thing is setting clear expectations and boundaries so your team is always aware of how and where they should conduct business and how to remain accountable regardless.

Incentivize with More than Money

Raises and bonuses have long been the high benchmark for encouraging continuous improvement and retaining team members. And while no one would deny that money is a strong motivator, it’s not the only means for boosting sales numbers or bolstering company culture, nor is it always the most efficient. In our previous blog, “It’s Not the Money: Why Compensation Models Have Limits in Motivating Workers,” we discussed the diminishing returns of finance-based incentives and explored the importance of inspiring meaning in one’s work. Optimal employee management and motivation require more than the mere promise of money — they also require positive feedback, appropriate placement (i.e., putting the right people in the right positions), continual education and development, healthy work-life balance, and more.

Putting the “Win” Back in Your Sales

If there was a single, foolproof way to manage a sales team (or any business, for that matter), there’d be no need for sales team management training or improvement, more broadly. As times change, everyone must be more willing to adapt in order to uncover the maximum potential of themselves, their peers, and their workers. The old ways simply won’t do — not without some adjustment, at least.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Get More Productive Feedback from Peers

By Leadership Resources 10/13/2021
Man receiving feedback from peers

In some ways, we know ourselves better than anyone else does — this doesn’t mean we lack blindspots, however. We’re not always aware of our personal shortcomings, and the only way to grow as individuals and leaders is to receive honest feedback from those closest to us. That said, the exchange of criticism in the workplace doesn’t always go over so smoothly. For one thing, some employees may feel apprehensive about giving their managers feedback — there are differing philosophies regarding how managers should talk to employees and vice versa. Additionally, leaders can feel uncomfortable seeking feedback from their peers or dishing it out. However, a lack of open communication can stifle growth across the board, and navigating these waters skillfully is essential for cultivating a healthy company culture.

With all this in mind, let’s explore how to receive honest, productive feedback from your peers without hurting morale or missing the big picture.

How to Get Productive Feedback

Reframe the Question

The term “feedback” can carry a certain weight to it, shading a conversation in a particular light that’s not always conducive to specific, honest remarks. When seeking constructive criticism from peers, it’s often best to avoid this term altogether and phrase your inquiry in a more direct and answerable fashion. For instance, instead of asking a fellow leader for general feedback on your performance, inform them that you’re trying to improve in a particular way (i.e., improving leadership communication, day-to-day productivity, community involvement, etc.) — then, ask them if they think there are things you could do to make said improvements. Direct questions like these won’t just elicit more honest and pertinent responses — they’ll also open the door for more transparent feedback.

Don’t Dawdle

The best performance management and feedback outcomes occur when no time is wasted. If something happens at a meeting or event that warrants attention, waiting several days (or longer) to address the issue in question can create confusion and close an important window of opportunity. Our minds can only store so much short-term information, after all, so the sooner you receive feedback related to a specific moment, the more accurate and meaningful it will be.

Ask for Feedback in the Right Frame of Mind

While it’s important to seek feedback in a timely fashion, you don’t want to be unnecessarily hasty, either. If something goes wrong or you’re eager to ask a peer about your performance, you might come off as anxious or frustrated to receive whatever feedback they might have for you. These feelings are normal and not always easy to control in a given moment, but it’s important to only ask for feedback when you’re truly able to hear it — this requires some degree of calm and objectivity.

Fully Digest Feedback Before Reacting

You’re not going to like every piece of advice or criticism you receive — if you did, there would be no room for positive change. Once you’ve received feedback from your peer(s), it’s important to remain calm and avoid reacting off the cuff. Remember that your peers are trying to help you and that they have a unique perspective on different situations and your performance (a perspective you can’t see on your own). You might have a knee-jerk negative reaction to certain bits of feedback, but rather than fighting back or rejecting their validity, take the criticism in stride and allow yourself to think on it for a while before taking action. Even if you still disagree with the verdict, you can now respond in a more objective manner. Most importantly, always thank the person delivering feedback, so they’re willing to provide more honest, constructive criticism in the future.

Make Necessary Changes Based on Feedback

No amount of honest feedback is worth anything if you don’t absorb it and use it to grow as an individual and leader. Failing to adhere to feedback that’s been given to you in good faith will prevent you from overcoming certain challenges and most likely put you in similar positions in the future — positions that might warrant disciplinary action. Moreover, taking feedback to heart and making key adjustments will encourage your peers to continue giving you honest feedback because they’ll see firsthand that you’re willing to actively listen to their comments. Ultimately, this “feedback loop,” so to speak, results in continuous leadership growth and a more open work environment for everyone.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Properly Promote Employees With Leadership Qualities

By Leadership Resources 09/28/2021
Boss shaking hands with promoted employee

Leaders aren’t born — they’re made. If you’re fortunate enough to have team members with leadership potential in your midst, you’ll want to keep them around and help them grow. Retaining the top talent in your organization can be difficult if you don’t provide the proper incentives — your best employees won’t stick around if they don’t feel like they can grow with your company. That said, employee promotion comes with its own set of challenges. Leadership skills don’t necessarily equate to preparedness for a specific role, after all. And you don’t want to overlook your other employees when serving promotions, either.

With all that in mind, here’s some advice for properly promoting employees with leadership qualities in your organization.

How to Promote Good Employees

Hone Employees’ Existing Leadership Skills

Raw talent can open many doors, but even your most talented hires need ongoing training and education to refine their skills. Providing leadership training for employees is a great way to both create new leaders and strengthen existing leaders in your company. With access to the proper resources, employees can transform their abilities into reinforced skillsets that can be applied in a variety of contexts. Ultimately, this scaffolding will help prepare your leaders for different types of promotions.

Provide New Challenges and Opportunities

This tip takes more of a real-world approach. Training is undoubtedly useful for leadership development, but there’s no replacement for actual on-the-job experience. If you want to put your people to the test, give them opportunities to take on new roles and responsibilities, even if only for short periods of time. These trial runs will help those with leadership potential discover their interests, strengths, and weaknesses while also providing you with important information on their candidacy for specific promotions.

Understand an Employee’s Personal Goals and Desires

Communication plays a vital role in proper promotion protocol. For starters, not every employee will want a promotion at a given time, and springing such an opportunity on them when they’re not ready can lead to several issues. Moreover, some emerging leaders will be more inclined to take on certain roles as a way of reaching their personal goals and/or boosting their careers. In every single scenario, the more you know about an employee’s unique goals and desires, the easier it will be to offer the appropriate promotions. So, have regular one-on-one meetings with employees, asking them about what they enjoy doing, how they wish to grow in your organization, what they wish were different, etc.

Determine the Type of Promotion Best Suited for the Situation

Not all promotions are created equal. Dry promotions refer to title upgrades without a pay increase, up-gradations feature increased pay but don’t change anything about an employee’s responsibilities, accretion of duties derive from an increase in workload and come with a relative pay bump — the list goes on. There are also a variety of reasons/methods for promoting an individual, such as merit, seniority, necessity (ad hoc), or some combination of these. The exact type of promotion you dish out must correspond with your company’s needs and goals. You must also keep in mind that some leaders will be more or less receptive to certain types of promotions.

Stay Alert to Potential Openings

Succession planning is all about filling the right roles with the right people, so there’s always a pipeline of strong leadership even when current leaders retire, leave, or can no longer work. The more time you have to plan for such a transition, the better. As such, it’s important to constantly be on the lookout for up-and-coming leaders in your organization that might be able to step into a higher position when the time comes. Once you have some candidates in mind, provide them with the tools, education, and experience necessary for them to take on these new roles in the future.

Make It Known

Lastly, don’t leave your employees in the dark when promotions are available. Even if you have a select group of employees in mind for a given promotion, offering it to anyone interested creates more competition. In this way, creating promotion opportunities serves as a useful employee management tool. It’s also fairer to your current employees to offer the position internally before looking outside the business.

Promoting Better Leadership in Your Workplace

Leaders at every stage need experience, direction, and opportunities to achieve their full potential. Providing these things for your employees will allow you to more easily deliver the right promotions to the right people.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Measure Your Developmental Leadership Progress

By Leadership Resources 09/15/2021
Leadership KPIs on a laptop

Strong leadership is necessary for ensuring a company’s ongoing success. Of course, even the best leaders have room for improvement. In any venture, the only way to truly improve, however, is to keep track of your progress and adjust accordingly. Whether you’re trying to cultivate better leaders in your organization or improve your own leadership abilities, here’s how to measure developmental leadership progress.How to Measure Development Progress

How to Measure Development Progress

Identify and Track Key Performance Indicators (KPIs)

You can’t measure leadership progression without knowing what to measure in the first place. This is where key performance indicators (KPIs) come into play. As their name suggests, KPIs are specific metrics that can be quantified in some way to track progress. In regards to employee management, for instance, KPIs might include things like revenue earned per hour, absenteeism rate, net promoter score (NPS), etc. To measure development leadership progress, KPIs should focus on factors like communication, employee satisfaction, team retention, and so on. If you’re attempting to track your own leadership progress, you might come up with more personalized KPIs. Equally as important as coming up with these KPIs is knowing how to review performance management data — if you can’t quantify or analyze performance over time, you’ll struggle to realize progress in yourself and others.

Set Specific Goals

Another way to measure personal and organizational leadership development is to set clear-cut, short-term goals. Goals are similar to KPIs in that they reveal a target to aim for, but they’re only aimed for one time (i.e., clearing a finish line) as opposed to over and over again (i.e., clicking a stopwatch to track how long it takes each time). Setting and overcoming well-defined goals allows you to track leadership progress in a more tangible way — the only way to achieve certain goals is to level up your leadership skills, after all. Plus, whether or not a particular goal is met, there’s always a lesson to learn that can further fuel leadership growth.

Conduct Surveys Periodically

Even subjective feedback can be translated into quantitative data that can be used to track leadership progress. Organizational surveys can be useful tools in this regard, giving employees at all levels the opportunity to reflect on their own place in the company, their feelings toward policies and leaders, and more. Not only do these surveys help adjust and enhance company culture — they also reveal areas of improvement for leaders on both the individual and group levels. It’s important to disseminate these surveys on a routine basis and keep them somewhat consistent (i.e., similar questions and rubrics) to get a clearer picture of development leadership progress, employee satisfaction, and more.

Use Modern Tools

If the methods mentioned above seem difficult to manage, don’t fret — modern programs like the Accelerate leadership development program by Leadership Resources remove much of the guesswork and streamline this measurement process with various resources. The Accelerate software allows you to watch leadership development in action, tracking various KPIs so you can see the long-term impact on your organization. This program also allows leaders to develop together, enabling participants to learn from one another and establish greater accountability. Every leader in the program also benefits from monthly one-on-one coaching with leadership professionals who know exactly what to look for when measuring and maintaining progress.


Accountability Is the Key to Measuring and Furthering Leadership Growth. At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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The Difference an Optimal Operating System Can Make

By Leadership Resources 08/26/2021
Person watering a plant in the shape of an arrow

To solve problems and make decisions that propel your business forward, you need to integrate an optimized set of processes that all work in unison — this is your company’s operating system. Your organization’s operating system has the potential to unlock continual, sustainable growth. That said, there’s no such thing as a “one-size-fits-all” operating system. For the best results, you must cultivate a customized operating system catered to your needs, challenges, and goals. Proper optimization is necessary to tune your business’ operating system to the right pitch for your processes.

At Leadership Resources, we’re dedicated to guiding emerging and existing leaders through every available channel, including your operating system. Let’s explore the difference that an optimized operating system can make at every level of your organization.

Benefits of an Optimal Operating System

Grow Your Business at Scale

Growth is the name of the game for every business, but the pace and nature of this growth will vary from one organization to the next. Depending on your goals, resources, and current commitments, you might aim to expand slowly and methodically or, in other cases, rapidly and energetically. Whatever the case for your business, this growth must be determined and reinforced strategically. An optimized operating system is designed to cue you into the proper growth strategy and keep you on track by getting (and keeping) the right people in the right seats, identifying areas of growth for leaders (i.e., succession planning), and making the most of profit tools that grow alongside your business.

Optimize Data Collection and Analysis

Data is invaluable for any business. Having access to accurate, hard numbers and key performance indicators allows you to hone your business game and make intuitive decisions that benefit your brand and bottom line. An optimal operating system will help you gather information and understand how to review performance management data and other KPIs, so you always have a finger on the pulse of your organization.

Better Balance Your Business’ Budget

Your optimized operating system can do more for your business than just foster leadership growth and improve data collection processes — it can also bolster your bottom line. When cash so quickly moves in and out of your business, it can be difficult to know where to allocate resources, where to trim the fat, and so on. The clarity offered by an optimized operating system reduces the confusion inherent in money management, helping you to craft more strategic budgets poised to benefit your business for the long term. Ultimately, your operating system can help you maximize profits.

Set and Surpass Benchmarks and Goals

Everyone understands the importance of proper goal-setting, but actually selecting these goals and executing a strategy to achieve them is a different story altogether. By simplifying your processes and clarifying data, your optimal operating system facilitates your ability to set, reach, and exceed goals. With tailor-made tools at your disposal, your organizational culture will transform into a unified force aimed at surpassing goals together.

Optimize Your Organization’s Operating System

Most organizations know what factors drive their business and their growth. But working with Leadership Resources and building a company operating system creates accountability around these factors. This process illuminates the leading indicators, where an organization’s energy and effort are consistently going. It allows them to problem solve, see trends over time, and make a real difference.

At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most!

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Why Entrepreneurs Should Take the Best Parts from Multiple Operating System Methodologies

By Leadership Resources 08/13/2021
Person holding gears

In our previous article, “How an Operating System Drives Profit & Growth,” we defined what a business operating system is and how the right one can bring your organization to new heights. To sum up, a company operating system is a sturdy yet flexible strategic guidebook for the company’s internal processes. Think of it as the core from which all planning within an organization stem. With the right operating system in place, employees and leaders can collaborate with more clarity and purpose at every stage of the game, resulting in leadership development, long-term growth, and increased profits.

Of course, there’s no such thing as a one-size-fits-all operating system. Every business has a unique company culture and specific needs, after all. So, while there are many ways to approach your company’s operating system, the best approach synthesizes the best parts from multiple methodologies. Let’s explore why this fusion of various operating system components results in the best outcomes for entrepreneurs and businesses.

Why You Should Integrate Operating System Methodologies

Bridge the Gaps Between Different Ideologies

Among the various systems, tools, and philosophies that help a business thrive, each one comes with its share of holes. If you think of each of these different methodologies as a piece of swiss cheese, you can cover these various holes by layering different pieces with differently placed holes on top of one another, creating an impenetrable system that bridges all possible gaps. In other words, one company’s operating system might not work for another company, but the system may feature certain advantageous aspects worth keeping — and the same goes for yet another operating system, and so on. By leveraging the strengths of each of these systems, you can achieve the best of all worlds for your unique operating system. You’ll end up with a customized and optimized playbook for everything from employee management  to succession planning to conflict resolution and more.

Set Yourself up for Success

Your operating system isn’t just about your organization — it’s also about your people (the two go hand in hand, of course). Ultimately, your operating system should enable the talent that already exists within your team and place people in the right positions so everyone in your organization shares the game goals. Cultivating this continuous leadership growth is only possible if you take an integrated approach to crafting your operating system. By addressing your company’s pain points and unique concerns, you can begin to build a systematic process for navigating all hurdles standing in the way of personal and organizational growth. For starters, you’ll want to define what “success” means for your entire company and its team members. From there, you can establish consistent accountability, clear goals, and deliver ongoing coaching to fortify these elements, all at the proper pace for you.

The Benefits of an Optimized Operation System

Before you begin crafting your own company operating system, it helps to know the many advantages that can come from this optimization. These benefits include:

  • Scaling up your leadership and profit margins by getting and keeping the right people in the right seats
  • Optimizing data to hone your business game and make intuitive decisions that benefit your brand and bottom line
  • Managing cash with more clarity and control
  • Meeting and exceeding goals by making the most of tailor-made tools tuned for your organization’s unique needs and ambitions

You might already know which factors drive your company’s growth, but receiving outside help from a provider like Leadership Resources allows you to illuminate where your energy and effort are consistently going. We help companies like yours problem-solve and see trends over time to make a real difference. We meet you where you are and help you achieve your vision, handpicking the best components from a wide array of methodologies to support and enhance our clients in their ability to achieve their vision.

At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most!

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How Diversity, Inclusion, and Equity Change Your Leadership Behaviors

By Leadership Resources 07/29/2021
Diverse team with their hands together

The history of the American workplace is complex but largely defined by a push toward better conditions, increased benefits, fairer wages, and more diverse and inclusive environments. Indeed, diversity education entered the U.S. workplace in the 1960s alongside the burgeoning civil rights movement, gradually developing into more rigorous training programs in the ‘80s and ‘90s. While these early days of diversity training primarily focused on issues of race, these programs began to expand to consider other identities such as gender, sexual orientation, ethnic/religious background, class, and more. Today, diversity, equity, and inclusion (DEI) initiatives have become three pillars of the modern American workplace, though some companies have done a better job incorporating DEI than others. 

More than a buzzword, DEI has proven to yield practical benefits to businesses that prioritize these matters; a 2018 whitepaper by Chief Executives for Corporate Purpose (CECP) entitled “Diversity & Inclusion in Corporate Social Engagement” shows that these organizations have been able to capture new markets with a success rate that’s about 70% higher than their competitors. Of course, these advantages don’t appear out of thin air. Providing your business with the benefits that DEI has to offer begins with committed, competent leadership. While we’ve discussed the importance of leadership training many times before, let’s now go over how diversity, inclusion, and equity should inform leaders in your organization and how DEI can change leadership behaviors for the better.

How to Lead a Diverse Team

Recognizing the Advantages of Diverse Viewpoints

A true commitment to diversity in your workplace is about gathering a multitude of perspectives, especially from individuals and groups that haven’t been given as much of a chance in the past. This isn’t to say you shouldn’t continue hiring the most qualified people, but rather broaden your scope and seek those who can bring new ideas and strengths to the table. Empathy is the bridge between diversity and inclusion. Leaders who actively cultivate diversity quickly realize how much doing so benefits their organization as a whole. 

Developing intercultural competence contributes to a richer company culture by inviting employees and leaders to complement the workplace culture rather than assimilate to an existing, rigid one. In this way, employees and leaders are constantly learning new things and challenging themselves. In other words, diversity isn’t about ticking a box or paying lip service to “tolerance” — it’s about stimulating a more modern, creative, and competitive work environment.

Approaching Employees with Empathy

The term “equity” has many definitions and is often conflated with the related but distinct term “equality.” In this context, equity is about acknowledging that individuals can come from very different places in terms of education level, class, cultural background, lived experiences, and so on. In other words, we’re not all starting on a level playing field. While these differences inform our character and ambitions, business leaders should do their best to recognize the obstacles and opportunities that derive from these deviations with the goal of establishing a more equitable work environment. 

Empathy is at the root of this leadership growth. The essence of empathy, in the context of equity, is the practice of The Platinum Rule: “Do unto others as they would want done to them.” Emotionally intelligent leaders are willing and able to identify the unique struggles of their employees by maintaining strong lines of communication. In doing so, you can provide the right opportunities for the right people, lifting everyone up to their highest potential and ultimately achieving greater equity across the board.

Empowering Employee Participation Across the Board

An inclusive workplace is one where every employee feels comfortable expressing their ideas and opinions without fear of judgment for punishment (so long as individuals aren’t intentionally saying or doing things that harm others). Leaders are largely responsible for cultivating this type of environment by actively engaging with every team member, asking questions, promoting openness, mitigating conflict and bias, and so on. This approach to team management will result in greater participation, which in turn leads to innovation (much in the same way that diversity does).  

DEI Makes for More Adaptive, Effective Leaders

The workplace is always evolving, and leaders must evolve with it. As diversity, equity, and inclusion practices become more prominent and beneficial, they must become more of a focus in leadership development programs. At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How an Operating System Drives Profit & Growth

By Leadership Resources 07/15/2021
Company operating system icons on blocks

Most of us are familiar with the operating systems (OS) on our phones and computers. Just as these electronic devices require optimized software to handle a variety of important tasks, businesses benefit from a strategic operating system of their own. As it turns out, most businesses already have some sort of operating system at play — the problem is often that 1) it’s become background noise rather than a recipe for success, and 2) it could use a major “firmware update.” Moreover, in many cases, a company has several operating systems competing for dominance, creating chaos that hinders growth, profit, and leadership development.

Let’s define what a company operating system is and how the right one can drive profit and growth in your organization.

Benefits of a Company Operating System

Defining a Company Operating System

Simply put, a company’s operating system serves as a guide for its inner workings, compiling the processes, structure, and systems needed to achieve certain objectives. Unlike a rigid line of code or instruction manual, a company’s OS is a sturdy yet flexible strategic game plan. Leadership and staffers rally around their central OS to solve problems, make decisions, resolve issues, and prepare for future success. In other words, every procedure should stem from the operating system, whether it’s employee management, succession planning, resource/financial management, marketing initiatives, etc. When every action derives from the same source, a shared vision flows through and informs your entire organization.

How the Right Operating System Can Improve and Grow Your Organization

So, a company operating system provides conscious clarity to an organization by establishing a well-defined structure that removes the guesswork. Ultimately, this framework translates to tangible growth and profit. After all, achieving organizational and profit goals depends on a passionate group of people actively working towards a clear purpose. When leaders and team members know what to aim for and why they’re aiming that way, much of the “fat” is easily trimmed away, revealing a streamlined path toward continued success. 

Neglecting your operating system or adopting an OS that doesn’t quite fit your organization will have the opposite effect, preventing growth, diminishing profits, and impairing your company culture as a whole. As leaders struggle to communicate their message clearly, team members will grow more and more frustrated, hindering morale and increasing turnover, which thwarts talent retention and succession planning efforts. The best way to prevent this self-fulfilling cycle from taking hold of your organization is to invest more time and energy into cultivating the optimal operating system.

Establishing an Operating System that Suits Your Goals and Vision

The question remains, then: how can you create and maintain an operating system perfect for your organization? Synthesizing the best aspects of various company OS methodologies is a great place to start. At Leadership Resources, we help our clients leverage the strengths of many ideologies, tools, and systems to bolster their operating system. When it comes to business and leadership growth, we don’t believe in “one-size-fits-all” solutions — we also understand the value of allowing companies to try new things for themselves. As such, our method starts with a deep discovery of an organization’s specific processes, needs, and strategic goals. This research then feeds into our selection process for the tools and strategies that will fit said business like a glove.

When all is said and done, an optimized operating system will help your organization scale up, optimize data, better manage cash, and meet & exceed goals.

Operating Your Business With a Better System

Most organizations know what factors drive their business and their growth. But working with Leadership Resources and building a company operating system creates accountability around these factors. This process illuminates the leading indicators, where an organization’s energy and effort are consistently going. It allows them to problem solve, see trends over time, and make a real difference.

At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most!

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Strategic Growth Advisory Firm, Leadership Resources, Expands its Strategic Advisory Offering

By Leadership Resources 06/25/2021
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For more than 20 years, Leadership Resources has provided strategic advisory services for growth-focused organizations throughout the United States. We are proud to have assisted hundreds of organizations in planning for, and meeting their strategic objectives. Throughout the years, we have used many methodologies, strategies, and tools to customize our approach to what works best for our clients. We are now centralizing these services under the name Accelerate OS.

What to Know About Accelerate OS

The Power of Accelerate OS

Our executive coaching and consulting services focus on aligning leaders and organizations around a clear, central vision. When leaders within your company become aligned around vision and goals, they’re able to guide their teams at every step of the strategic planning and performance management process. 

Sometimes, strategic coaching programs can be too rigid and lock a company into a particular set of rhythms, tools, and methodologies — even if they aren’t right for a company’s needs. Accelerate OS is different. It draws from the best of the best and is customized for each company’s growth path and goals.

At Leadership Resources, our strategies have helped the growth and development in leadership of countless companies by:

  • Clarifying a shared vision
  • Defining clear direction and priorities
  • Establishing SMART, FAST goals
  • Identifying key performance indicators (KPIs)
  • Crafting success-bound strategic action plans
  • …and more

Additionally, Leadership Resources has partnered with Pinnacle Business Guides (PBG). This partnership provides expanded opportunities for our clients through increased options of tools and a unique approach to processes, while providing our team with expanded resources, experience, and knowledge. This relationship only bolsters Leadership Resources’ custom client approach.

The Team Behind Accelerate OS

Dan Sedor leads our team of Strategic Growth Advisors at Leadership Resources. As Leadership Resources’ Co-founder and Director of Strategic Services, Dan has executed thousands of session days, including more than 500 EOS sessions with clients. 

Sedor became a Certified EOS Implementer just five years ago, meaning he’s held an average of 100 sessions per year since 2016 with this specific distinction. While he is no longer affiliated with EOS Worldwide, he brings this past experience to every client he serves. Over the past two decades, he’s facilitated strategic planning meetings for over 100 organizations across many industries, including start-ups, mid-sized companies, and large enterprises. 

In addition to Sedor, Andy Grant, Brian Olson, and Alex Garcia have led hundreds of Accelerate OS sessions themselves. They are firm believers that strategic guidance has to be authentic to the client’s current status and desired staff leadership development.

This diverse team’s work with clients of all sizes and industries provides future clients with a wealth of experience from which to pull.

Optimize Your Organization’s Operating System

The strategic consulting team at Leadership Resources believes that improving your business’ operating system or “OS” allows your organization to capitalize on its potential. Every Accelerate OS engagement is tailor-made for each client to optimize their OS by providing the tools to facilitate faster and more informed decision-making. A more efficient OS also improves teamwork, accountability, culture, and maximizes productivity. 

In addition, with the help of our leadership development offering, called Accelerate OS, you can develop emerging leaders, create more positive outlooks, and even work on your own succession strategy.

Our Goal Is to Help Thousands of Clients

Strategy isn’t one-size-fits-all. We’ll help you tailor your strategic plan to your company for long-term success. By taking advantage of our strategic planning services, you can expect greater clarity of your company’s vision and purpose, as well as a detailed focus on realistic goals and plans of action. All of this should result in measurable growth in profit, productivity, and more.

At Leadership Resources, our purpose is to make the impossible possible through people. As our strategic growth advisors continue to serve successful businesses in a manner that makes them even more successful, we also continue to grow and evolve our custom approach for the betterment of our clients. Here’s to delivering the next thousand productive, “needle-moving” sessions with our clients. Contact us here to learn more about Accelerate OS, what we do, do and how it can help your business succeed and grow at times like these when you need it most.

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