LEADERSHIP RESOURCES BLOG

Guidance on leadership development & strategic planning.

Top 3 Ways to Start Business Succession Planning Before It’s Detrimental to Team Members

By Leadership Resources 02/15/2022
Group of women on a team

What to Know About Starting Succession Planning

What Is Succession Planning?

The most enduring organizations see many people come and go over time. These companies have remained successful for so long thanks to one generation passing the torch to the next. Succession planning describes this strategy of preparing key employees for leadership roles as existing leaders move toward other opportunities or retirement. You can find many succession planning examples by browsing the histories of many major companies. Properly planning to fill vacancies in your business is essential for ensuring an organization’s legacy. However, succession planning features a number of potential pitfalls that can lead to stagnation and frustration. As such, deploying the proper strategy is crucial. Let’s explore the top three ways to start  business succession planning before it becomes detrimental to your team members and your organization as a whole.

1. Maintain Open Communication with Your Team

Transparency is always important when managing a team. While there’s always room for some discretion, withholding important information can damage trust and reduce your ability to plan for business succession. Simply put, your team should know when existing positions are preparing to open up. Not everyone in your organization will be a strong candidate for the role, of course. That said, failing to inform your team might cause certain high-potential employees to seek other opportunities, as they might feel they have no further room to grow within your business. By letting your people know what changes are on the horizon, you further motivate your team to maintain high achievement and consider their long-term involvement – this is good for morale, productivity, and longevity.

2. Remain Flexible

There is no one-size-fits-all solution for succession planning. Not only is every organization and role unique – each role within your business may be subject to change. For instance, an existing role might no longer be necessary due to changes in the market or technology; conversely, brand new roles may need to be created for similar reasons. Moreover, a high-potential team member might end up leaving before they can take over a role – without a backup plan, your organization can be left in a challenging position. So, if a leader is planning to leave in the near future, your succession plan might be more complex than replacing that one individual and role. Your plan should be flexible enough to adapt for these potential changes. As a general rule, reevaluate your current succession plan at least twice a year. Such a dynamic process deserves periodic updates.

3. Continually Invest in Leadership Development

You can’t implement a business succession plan if your people aren’t ready to take on new opportunities and challenges. By actively engaging your team in ongoing leadership development, you help ensure that the right people will be ready to take on new roles when the time comes. As mentioned earlier, not every team member will be capable of or interested in filling vacant positions down the road, but providing your entire organization with the tools required for leadership growth is essential for successful succession planning.

At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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Top 4 Things to Look for when You’re Ready to Work With Strategic Planning Consultants

By Leadership Resources 01/31/2022
Strategic planning consultant presenting on a board

What Is Strategic Planning?

Attempting to grow or optimize your business without a detailed plan is sort of like trying to navigate uncharted territory without a map. Now that a new year is underway, it’s a perfect time to take stock of your current operations and develop a strategy for decision-making that will steer your ship in the right direction; this process is known as strategic planning. The best strategic plans don’t appear out of thin air or pop up overnight. Developing the right plan for your business requires a deep analysis of your operations, goals, roles, and resources. Strategic planning consultants have put in the time, effort, and research to help businesses find the best path forward through actionable strategies. Of course, not all consultants are created equal, and some are bound to be a better fit for your organization than others. If you’ve decided it’s time to work with such a consultant, you’ll want to do your due diligence before selecting a candidate.

With that in mind, here are four important questions to ask before hiring a strategic planning consultant.

What to Look for in Strategic Planning Consultants

1. What Is Their Experience?

Just as you would before hiring a new employee, you’ll want to learn all about a strategic planning consultant’s prior experience before bringing them on board. Even if all strategic planning consulting firms share a similar skillset, some will have experience that’s more relevant to your business, and some will have more experience on the whole. Ask a candidate about the firms they’ve worked with in the past and the industries they’re familiar with. Prioritize those who have been consulting for a long time and who have helped similar firms as yours develop and execute effective plans.

2. What Is Their Process?

Though every business will benefit from a unique plan, consultants should bring a strong strategic planning process to the table as a basic framework to get started. It’s important to get a glimpse into these processes before choosing a strategic planning consultant. For example, at Leadership Resources, our Accelerate Leadership Program is designed to help every organization build a culture of accountability and productivity via tools, content, peer development, one-on-one coaching, and more. The specifics of this program vary from business to business, but the building blocks remain the same, and they’ve proven effective.

3. What Is Their Reputation?

The best strategic planning consultants should be proud to reveal their track record. Ultimately, of course, it’s up to you to dig deeper into a candidate’s reputation. Fortunately, it’s often easy these days to find reviews and testimonials online. Be sure to examine a wide range of feedback (if applicable), and don’t be afraid to ask a given consultant about specific situations or clients (though they may only be able to volunteer so much information).

4. Are They Compatible with Your Culture?

This last factor often gets overlooked, but it’s crucial for ensuring long-term success with a strategic planning consultant. Simply put, if your company doesn’t mesh well with a consultant and/or consulting firm, problems can quickly arise, stifling results and sending you back to the drawing board. So, take the time to get to know a strategic planning consultant before hiring them to see just how compatible (or incompatible) you are. If they’re not a good fit, it’s best to look elsewhere, even if said candidate has everything else going for them.

Selecting a strategic planning consultant requires a bit of strategy in its own right. Checking for experience, process, reputation, and compatibility will help you find a reliable, long-term partner that will propel your organization in the right direction with clarity and accountability.

At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How Your Management Team Can Prepare when It’s Been Difficult to Hire New Team Members

By Leadership Resources 01/15/2022
Management team in a meeting

Though there is certainly no shortage of “Help Wanted” signs across the U.S. right now, many businesses are struggling to welcome new people aboard. The past two years have been challenging for employees and business leaders alike, and there’s no telling what the future will hold. Those in charge of team management may find themselves in a bind these days – even if they’re overseeing a solid team, it might lack in size. Though a smaller group can actually make team management easier, it can also limit productivity and growth. With that in mind, what can management teams do to prepare for the future when it’s been difficult to hire new team members? Let’s discuss.

How to Prepare for the Difficulty of Hiring New Team Members

Re-Establish Your Mission and Goals

As the world slowly returns to normalcy, there’s perhaps never been a better time to take a step back and re-evaluate your business’s and team’s priorities. Balancing multiple projects while short-staffed is never easy, but some projects are bound to be more essential than others. Consider whether and how your organization’s mission and goals may have changed since last year (and the year before that, etc.) – you might find that certain roles no longer need to be filled or that other roles can evolve, combine, and so on. Indeed, managing a smaller team might help you prioritize and focus on the most pressing matters that will propel your business forward. And when it becomes easier to recruit new team members once more, you’ll have a stronger grasp on the types of people you need and what to expect from them.

Focus on Developing Current Employees

Plenty of value can be derived from hiring new people. That said, you don’t want to bring new people on board simply for the sake of it. After all, recruitment is costly, and retention is vital. In many cases, the person you need to fill a new, important role is right in front of you – at least, they have the potential to grow into said role. As such, it’s equally as important to engage in leadership development as it is to seek out new team members externally. Employees with leadership potential will want to find avenues for growth, and it’s essential to provide them with these opportunities to keep them around. Of course, promoting an employee internally can leave a lower-level position unoccupied, so it’s crucial to prepare for these outcomes in advance (i.e., succession planning). Still, adding a member to your leadership team is a key way to strengthen your organization from the inside. In fact, doing so may help you hire new team members in the future.

Rethink Your Hiring Process

Some things are simply out of our control, such as the current pandemic and its economic fallout. That said, you can still control how you approach recruitment for your business. Sure, your hiring team can’t magically change the way things have been for the past two years, but they can find new, creative ways to find the best people available and encourage them to apply. You might open your doors to a wider pool of candidates, improve and expand your employer outreach campaigns, create and advertise more remote work positions, establish new incentives for applicants, and so on. Not every initiative will succeed, but taking the time to reconfigure your hiring processes can benefit your business in the long run.

At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Maintain Respect and Authority While Still Showing Appreciation to Your Team

By Leadership Resources 12/26/2021
Person appreciating their employee

Employee recognition matters, both in terms of retention and productivity. According to a recent Glassdoor survey, approximately 53% of respondents claimed they’d be more likely to stick with a company for the long haul if they genuinely felt appreciated by their managers — 81% stated they were more motivated when their hard work was regularly recognized. If you want to establish a durable, driven company culture, then you need to let your people know that they’re doing a good job. Of course, delivering positive sentiment for its own sake won’t yield the result you’re looking for either. The recognition you deliver must be earned or else the weight of said recognition will diminish. Moreover, you risk losing the respect and trust of your team and colleagues if your praise rings hollow.

Here’s how to maintain respect and authority while still showing plenty of appreciation to your team.

How to Appreciate Your Team Respectfully

Uphold Strong Communication Always

Some people still associate authority with a sort of reservedness, wherein the person in power is behind the scenes, rarely speaking to others outside of a close circle. However, making an effort to speak directly with team members is vital in building mutual respect and showing appreciation. Indeed, your team is bound to respect your authority much more if you’re regularly in the room with them, listening to their thoughts and concerns and playing a role in day-to-day decisions. By honing your leadership communication skills, you can remain well aware of what each team member is doing so you can highlight outstanding performance when you see it — and since your face will be well-known, your employees will believe your kind words when you convey them.

Set Clear Expectations

Good team management relies on coherent ground rules. Some of your employees will simply want to get their work done while others will actively try to go above and beyond. In either case, you need to set clear expectations so every team member knows what they should be doing, how they should behave, and whether or not their actions are worthy of distinct appreciation. When everyone is on the same page in this way, they can better direct their efforts and earn your recognition on a regular basis.

Manage Individual and Team Performance

In order for your praise to be consistently well-founded, you must keep close tabs on your team’s performance. As part of your expectation-setting, you should lay out key performance indicators (KPIs) that help you and your employees maintain a clear grasp on which metrics matter and why. Some common KPIs include sales targets and changes over time, customer retention rate, amount of time it takes to accomplish certain repeated tasks, etc. It’s crucial that these employee KPIs are measurable, realistic, specific, and understood. Performance management using KPIs and other methods will allow you to point to tangible data that reveals exceptional effort, distinct accomplishments, and other benchmarks worthy of applause.

Find Fresh Ways to Deliver Praise

If you’re still not sure of how to best manage your team and express your appreciation in a genuine way, do your best not to fall into stagnation — recognition is always more potent when it’s delivered in unexpected, novel ways. Employees who regularly go above and beyond deserve more than just another shout-out — it might be time to give them a meaningful reward (which in turn may encourage others to follow said employee’s example). Also, avoid concise, rote appreciation, instead taking the time to cater your praise in such a way that emphasizes an individual’s efforts. Timing and context can make a difference, too — will you recognize someone in the presence of their team or recognize their work one-on-one? There’s no single way to show your team appreciation, so mix up your delivery and wording to make the biggest impact each time.

Recognition with Respect

As a leader, you must strike a balance between expressing appreciation to your team and maintaining your authority so your people continue to feel motivated to do their best work. Pursuing ongoing leadership communication training is one of the best ways to achieve this balance. The better you are at communicating with your team, the stronger your culture will become — making sure your people feel sincerely appreciated is a major part of this equation.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Ensure Your Leadership Style Is Adapting to the Ever Changing Market

By Leadership Resources 12/13/2021
Notepad that says "adaptive leadership"

The world of business is always in flux. Whether it’s a global pandemic like the one we’ve seen in recent years or the accelerating growth of technology across industries, the only constant is change. Rather than run away from change, leaders must be ready and willing to adapt to uncertain circumstances. Getting too stuck in your ways can quickly lead to organizational stagnation. On the other hand, constantly switching up leadership styles can create instability and confusion in the workplace. Sustainable leadership strikes a balance between resolve and flexibility. Here are some ways to ensure your leadership style can adapt to an ever-changing market and world.

How to Adjust Your Leadership with the Culture

Communication Comes First

As we’ve discussed many times before, communication lies at the heart of leadership. In order to continuously adapt as a leader, you must not only keep your people apprised of relevant information — you must also actively seek feedback to make sure your leadership style remains productive. Open and reciprocal communication allows everyone within an organization to stay in the know, address their ideas and concerns, and get ahead of issues before they arise. In this way, maintaining strong communication elevates company culture and allows it to bend with changing circumstances without breaking.

Stay Savvy to Current Trends

The list of important leadership qualities can become extensive. One key quality that’s sometimes overlooked, however, is staying informed — not merely in regards to internal matters but also relevant trends and changes occurring outside the workplace. After all, the only way to ensure your leadership style is adapting to a turbulent world is having a finger on the pulse of said changes. Losing sight of the world around you can silo you and your company in detrimental ways. Knowledgeable and worldy leaders can better anticipate important changes and therefore enter the future with more confidence and direction. 

Never Stop Learning

This piece of advice is related to the previous one. More specifically, however, leaders should never feel as if they’ve completed their leadership journey. There is always more to learn about being a leader, especially considering how often and quickly the world around us changes. Indeed, ongoing leadership development prevents stagnation and opens new doors. Moreover, the more you grow as a leader, the skills you learn will naturally pass down to others in your workplace, promoting growth across the board. So, if and when possible, seek new opportunities for leadership growth — this might mean taking classes, attending networking events, hiring an executive coach, teaching others, and more.

Review Your Progress

Lastly, the only way to stay on the right track as a leader is to track your progress over time. Every business and leader will approach periodic reviews differently, but the idea is to check in at certain intervals and go over how specific strategies and goals are panning out (or not panning out). Taking the time to audit your personal performance as well as the performance of your peers, employees, and business at large will help you identify areas of improvement and celebrate successes. Once you have a more tangible sense of what’s not working, you can take steps to make purposeful change as a leader and an organization.

Embracing Change

We all would like certain things to stay the way they are, but most of these matters are out of control. While we can’t force the world to go in our direction all the time, however, we can respond to a changing world with tact. Focusing on strong communication, staying informed, constantly learning, and holding yourself accountable will allow you to adapt your leadership style for everyone’s benefit.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease onstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Find Key Employees When Growing Your Business

By Leadership Resources 11/30/2021
Team putting together a puzzle

The expansion of your business is both an exciting and daunting prospect. If this growth occurs too quickly or lacks direction, your business can soon find itself facing hardships. One of the best ways to keep your business growth from ballooning into chaos is to put the right people in the right positions. Of course, finding key employees during a period of growth is often easier said than done, and keeping them around is another challenge in its own right. With a steady and strategic approach, however, you can find key employees and get the most of their abilities when growing your business — here’s how.

How to Find the Right Employees

Clarify Your Business Goals and Roles

Your first order of business should be to determine what you wish to accomplish and which positions will aid in achieving these goals — these details will become your map and compass when seeking key employees. Without this map, you’ll have a hard time knowing where to look and what to do once you arrive. Clarifying your business growth goals involves re-examining your mission and vision and calibrating it for this new chapter (these changes might be minute or more ambitious). Once you’ve got a grip on your ideal direction, you can narrow your employee search, create better screening criteria, pose more focused interview questions, and more, saving you time and energy in the search and placement process.

Don’t Be Afraid to Search Outside the Box

Even if you have a strong idea of where your business is headed and how you wish to get there, business growth always includes some unknown factors. As uncomfortable as these unknowns might make you, note that the unexpected also holds the greatest potential for innovation. In other words, you might find key employees in places you wouldn’t have guessed. This isn’t to say you should just hire anyone on the spot — rather, don’t strictly limit yourself to potential candidates who fit a particular mold for the sake of easier employee management. Leave the door open for candidates with diverse ideas and unique energy. By stepping outside the box, you just might find someone who sparks further growth in your company.

Keep the Long-Term in Mind

No matter how rapidly your business grows at certain intervals, sustainable growth spans long stretches of time. Therefore, it’s imperative to seek employees who mesh with your current workplace culture and who won’t likely leave the second they get another offer. As we’ve discussed in previous blogs, onboarding the most talented employees is a double-edged sword since your competitors might try to pull them away from your organization. If you want to keep these key employees around and have them grow with your business, you must be prepared to negotiate terms and continue offering them development opportunities. It’s also worth asking candidates during the interview process if they see themselves sticking with your company for the long haul.

Consider Promoting Employees Within Your Organization

Sometimes the right person is already in your organization. Depending on how your business is growing and how quickly, it might make more sense to promote current employees rather than hire externally. One of the main reasons to invest in leadership development programs for your people is to prepare them to take on more responsibilities and enter new roles over time — this is also the essence of succession planning. Indeed, the more you invest in your employees, the easier it will become to identify key positions for succession planning and fill said roles with confidence.

Unlocking the Key to Your Business’ Growth

As your business grows, so too must its people — whether this means finding new employees or promoting current employees to fill new roles, Leadership Resources can help your business, and its people unlock their full potential.

At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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5 Reasons Why Peer-to-Peer Communication Boosts Morale in the Workplace

By Leadership Resources 11/15/2021
Two colleagues communicating

In previous entries, we’ve discussed the importance of strong leadership communication in any organization. Of course, communication shouldn’t merely flow in one direction. Employees must also hone their abilities to properly communicate with managers and peers alike. Indeed, when team members learn to better communicate with one another, the entire company stands to benefit. Let’s explore why peer-to-peer communication boosts morale in the workplace.

Benefits of Peer-to-Peer Communication

1) Creates a Culture of Authenticity and Transparency

In hierarchical settings, people can feel left out of certain conversations as others might wish to withhold certain information from others. While there are legitimate reasons for gatekeeping sensitive details at different levels, a positive and productive company culture relies on authenticity. If an employee is keeping something to themselves for self-serving or unfounded reasons (i.e., fear, leverage, etc.), an unnecessary roadblock is formed. Over time, employees can silo themselves, cliques can form, and the culture can become one of secrecy and defensiveness. Conversely, encouraging peer-to-peer communication breaks down these walls and builds trust among employees. When all employees are on the same page, there’s less room for petty grievances, allowing for greater productivity and morale.

2) Encourages Mutual Recognition

The healthiest organizational cultures are those that actively recognize team members for outstanding work. However, building a positive team culture relies on more than receiving this positive feedback from supervisors alone — employees also benefit from being recognized by their peers. Strong teams are built upon mutual recognition. One employee’s success should be seen as a win for the whole team, not a slight against other employees. When peers give and receive appreciation to one another, the sense that, “we’re better together,” is solidified. 

3) Empowers Employees

When employees feel like they’re on their own, they may feel less inclined to speak out, ask questions, make suggestions, and take action. Leaders are partially responsible for helping their team members feel empowered on the whole, but one’s peers also contribute to this empowerment. After all, receiving encouragement from a peer is one of the best endorsements one can receive since this advice comes from more of a level playing field. When all employees provide this encouragement for one another, the entire team becomes bolder, strengthening the organization overall.

4) Promotes Productivity

Peer-to-peer communication also helps streamline various processes. In many cases, a simple check-in or question answered is all that’s needed to solve a problem. While leaders may sometimes get involved in resolving or clarifying these issues, peers can often take care of it themselves. The easier it is for peers to communicate with one another, the more productive teams become, freeing up time and resources for everyone and boosting morale in the process.

5) Cultivates Leaders in Your Organization

Finally, a strong peer-to-peer communication network helps budding leaders reach their full potential. Of all the ways to develop leadership communication skills, maintaining a strong connection with fellow employees is one of the most powerful. While there are some differences regarding communication between peers and communication between leaders and those in their purview, the core tenets of strong communication remain the same, such as clarity, consistency, timing, attention, use of language, and more. Leaders who have mastered how to manage communication in teams most likely began developing these skills via peer-to-peer communication.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease obstacles and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Coach Your Sales Team to Optimize Performance

By Leadership Resources 10/27/2021
Sales team in a meeting

No one said managing a sales team was easy. With so much money at stake and so many egos involved, managers may often feel tempted to play things by the book and simply hope things will work out — the only problem is that there is no “playbook,” so to speak, that works for every enterprise, team, or salesperson. Just because people used to do things a certain way doesn’t mean they should have in every case, or that those methods apply to the modern workplace. So, while there are many coaching skills for leaders to develop, honing in on antiquated methods will keep you and your business stuck in the past.

Here are some tips for coaching your sales team to optimize performance without resorting to outdated, counterintuitive tactics.

How to Coach a Sales Team

Direct, Don’t Dictate

If you have the final word on every single matter, your employees will soon feel stifled in their decision-making, and their ability to garner interest and close deals will suffer as a result. Remember that you hired every team member in your purview for a reason — they’re intelligent, capable people. Rather than constantly micromanaging their actions, act as a director, guiding their attention, honing their strengths, and checking their weaknesses. Your team members will learn much more with this brand of strong leadership communication than they will simply being told what to do all the time.

Measure Results, Not Face-Time

The workplace is changing fast, which means our conception of the traditional office no longer holds the weight it once did. With the increase in at-home work and virtual office spaces, less emphasis should be placed on one’s physical presence (i.e., hours spent “clocked in”), and more should be placed on actual performance. Different businesses will approach these changes in different ways, of course. When it comes to sales team management, consider whether it’s necessary to have your team together in the same physical space at all times — if your people can perform just as well from home, allow them the flexibility to get their job done wherever they’re most productive. The important thing is setting clear expectations and boundaries so your team is always aware of how and where they should conduct business and how to remain accountable regardless.

Incentivize with More than Money

Raises and bonuses have long been the high benchmark for encouraging continuous improvement and retaining team members. And while no one would deny that money is a strong motivator, it’s not the only means for boosting sales numbers or bolstering company culture, nor is it always the most efficient. In our previous blog, “It’s Not the Money: Why Compensation Models Have Limits in Motivating Workers,” we discussed the diminishing returns of finance-based incentives and explored the importance of inspiring meaning in one’s work. Optimal employee management and motivation require more than the mere promise of money — they also require positive feedback, appropriate placement (i.e., putting the right people in the right positions), continual education and development, healthy work-life balance, and more.

Putting the “Win” Back in Your Sales

If there was a single, foolproof way to manage a sales team (or any business, for that matter), there’d be no need for sales team management training or improvement, more broadly. As times change, everyone must be more willing to adapt in order to uncover the maximum potential of themselves, their peers, and their workers. The old ways simply won’t do — not without some adjustment, at least.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Get More Productive Feedback from Peers

By Leadership Resources 10/13/2021
Man receiving feedback from peers

In some ways, we know ourselves better than anyone else does — this doesn’t mean we lack blindspots, however. We’re not always aware of our personal shortcomings, and the only way to grow as individuals and leaders is to receive honest feedback from those closest to us. That said, the exchange of criticism in the workplace doesn’t always go over so smoothly. For one thing, some employees may feel apprehensive about giving their managers feedback — there are differing philosophies regarding how managers should talk to employees and vice versa. Additionally, leaders can feel uncomfortable seeking feedback from their peers or dishing it out. However, a lack of open communication can stifle growth across the board, and navigating these waters skillfully is essential for cultivating a healthy company culture.

With all this in mind, let’s explore how to receive honest, productive feedback from your peers without hurting morale or missing the big picture.

How to Get Productive Feedback

Reframe the Question

The term “feedback” can carry a certain weight to it, shading a conversation in a particular light that’s not always conducive to specific, honest remarks. When seeking constructive criticism from peers, it’s often best to avoid this term altogether and phrase your inquiry in a more direct and answerable fashion. For instance, instead of asking a fellow leader for general feedback on your performance, inform them that you’re trying to improve in a particular way (i.e., improving leadership communication, day-to-day productivity, community involvement, etc.) — then, ask them if they think there are things you could do to make said improvements. Direct questions like these won’t just elicit more honest and pertinent responses — they’ll also open the door for more transparent feedback.

Don’t Dawdle

The best performance management and feedback outcomes occur when no time is wasted. If something happens at a meeting or event that warrants attention, waiting several days (or longer) to address the issue in question can create confusion and close an important window of opportunity. Our minds can only store so much short-term information, after all, so the sooner you receive feedback related to a specific moment, the more accurate and meaningful it will be.

Ask for Feedback in the Right Frame of Mind

While it’s important to seek feedback in a timely fashion, you don’t want to be unnecessarily hasty, either. If something goes wrong or you’re eager to ask a peer about your performance, you might come off as anxious or frustrated to receive whatever feedback they might have for you. These feelings are normal and not always easy to control in a given moment, but it’s important to only ask for feedback when you’re truly able to hear it — this requires some degree of calm and objectivity.

Fully Digest Feedback Before Reacting

You’re not going to like every piece of advice or criticism you receive — if you did, there would be no room for positive change. Once you’ve received feedback from your peer(s), it’s important to remain calm and avoid reacting off the cuff. Remember that your peers are trying to help you and that they have a unique perspective on different situations and your performance (a perspective you can’t see on your own). You might have a knee-jerk negative reaction to certain bits of feedback, but rather than fighting back or rejecting their validity, take the criticism in stride and allow yourself to think on it for a while before taking action. Even if you still disagree with the verdict, you can now respond in a more objective manner. Most importantly, always thank the person delivering feedback, so they’re willing to provide more honest, constructive criticism in the future.

Make Necessary Changes Based on Feedback

No amount of honest feedback is worth anything if you don’t absorb it and use it to grow as an individual and leader. Failing to adhere to feedback that’s been given to you in good faith will prevent you from overcoming certain challenges and most likely put you in similar positions in the future — positions that might warrant disciplinary action. Moreover, taking feedback to heart and making key adjustments will encourage your peers to continue giving you honest feedback because they’ll see firsthand that you’re willing to actively listen to their comments. Ultimately, this “feedback loop,” so to speak, results in continuous leadership growth and a more open work environment for everyone.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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How to Properly Promote Employees With Leadership Qualities

By Leadership Resources 09/28/2021
Boss shaking hands with promoted employee

Leaders aren’t born — they’re made. If you’re fortunate enough to have team members with leadership potential in your midst, you’ll want to keep them around and help them grow. Retaining the top talent in your organization can be difficult if you don’t provide the proper incentives — your best employees won’t stick around if they don’t feel like they can grow with your company. That said, employee promotion comes with its own set of challenges. Leadership skills don’t necessarily equate to preparedness for a specific role, after all. And you don’t want to overlook your other employees when serving promotions, either.

With all that in mind, here’s some advice for properly promoting employees with leadership qualities in your organization.

How to Promote Good Employees

Hone Employees’ Existing Leadership Skills

Raw talent can open many doors, but even your most talented hires need ongoing training and education to refine their skills. Providing leadership training for employees is a great way to both create new leaders and strengthen existing leaders in your company. With access to the proper resources, employees can transform their abilities into reinforced skillsets that can be applied in a variety of contexts. Ultimately, this scaffolding will help prepare your leaders for different types of promotions.

Provide New Challenges and Opportunities

This tip takes more of a real-world approach. Training is undoubtedly useful for leadership development, but there’s no replacement for actual on-the-job experience. If you want to put your people to the test, give them opportunities to take on new roles and responsibilities, even if only for short periods of time. These trial runs will help those with leadership potential discover their interests, strengths, and weaknesses while also providing you with important information on their candidacy for specific promotions.

Understand an Employee’s Personal Goals and Desires

Communication plays a vital role in proper promotion protocol. For starters, not every employee will want a promotion at a given time, and springing such an opportunity on them when they’re not ready can lead to several issues. Moreover, some emerging leaders will be more inclined to take on certain roles as a way of reaching their personal goals and/or boosting their careers. In every single scenario, the more you know about an employee’s unique goals and desires, the easier it will be to offer the appropriate promotions. So, have regular one-on-one meetings with employees, asking them about what they enjoy doing, how they wish to grow in your organization, what they wish were different, etc.

Determine the Type of Promotion Best Suited for the Situation

Not all promotions are created equal. Dry promotions refer to title upgrades without a pay increase, up-gradations feature increased pay but don’t change anything about an employee’s responsibilities, accretion of duties derive from an increase in workload and come with a relative pay bump — the list goes on. There are also a variety of reasons/methods for promoting an individual, such as merit, seniority, necessity (ad hoc), or some combination of these. The exact type of promotion you dish out must correspond with your company’s needs and goals. You must also keep in mind that some leaders will be more or less receptive to certain types of promotions.

Stay Alert to Potential Openings

Succession planning is all about filling the right roles with the right people, so there’s always a pipeline of strong leadership even when current leaders retire, leave, or can no longer work. The more time you have to plan for such a transition, the better. As such, it’s important to constantly be on the lookout for up-and-coming leaders in your organization that might be able to step into a higher position when the time comes. Once you have some candidates in mind, provide them with the tools, education, and experience necessary for them to take on these new roles in the future.

Make It Known

Lastly, don’t leave your employees in the dark when promotions are available. Even if you have a select group of employees in mind for a given promotion, offering it to anyone interested creates more competition. In this way, creating promotion opportunities serves as a useful employee management tool. It’s also fairer to your current employees to offer the position internally before looking outside the business.

Promoting Better Leadership in Your Workplace

Leaders at every stage need experience, direction, and opportunities to achieve their full potential. Providing these things for your employees will allow you to more easily deliver the right promotions to the right people.


At Leadership Resources, our purpose is to make the impossible possible through people. We aim to do so by helping individuals develop patterns of success that will decrease stress levels and maximize productivity. Contact us here to learn more about what we do and how it can help your business succeed and grow at times like these when you need it most.

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